General Assistant

Cashbuild

Description About the job General Assistant (Internal Applications Only) Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement Minimum Grade 10 or NQF 3 and 1 (one) year work related experience orGrade 12 without related work experienceAbility to communicate in English and the dominant language spoken in the geographical area where the position is available.Valid South African ID or work permitAbility to perform basic calculations accurately.Must be willing to work shifts, weekends and public holidaysMust be able to work under pressure Key Performance Area: Customer Service Advise and assist Customers on correct products and queries.Assist with and resolve Customer complaints Merchandising Standards Bulk stock area to be merchandised safely and according to Store layout planMust ensure your area of responsibility is fully merchandised according to Store layout and planograms. Housekeeping Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.Correct shelf price labelling within area of responsibility.Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule Safety (OHSA) Requirements Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibilityEnsure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within StoreReport any discrepancies to the Store ManagerManage Stock LossReport damaged stock within area of responsibility to Store Manager Values Integrity Complying with generally accepted standards in activities related to the position.keeps promises.creates realistic expectations.is sincere.handles sensitive information carefully.shows awareness of values, indicates when boundaries are crossed. Accuracy Effectively handling detailed information and being consistently attentive to details.Works in an orderly fashion.Ensures that matters are handled in an orderly and accurate manner from start to finish.Prevents mistakes.Invests energy in checking his/her work for mistakes. Client focus Identifying and actively responding to clients' wishes and needs.Deals with clients in a friendly manner.Shows involvement in the client's problem.Makes clients feel welcome.Approaches the client's question with a can-do mentality Personal development Being aware of one's own strengths and weaknesses: consciously working on personal development.Is focused on self-broadening and/or gaining more in-depth knowledge.Follows relevant training programmes and/or looks for opportunities to gain experience.Seeks and uses opportunities for personal development.Asks for feedback in order to learn

Last checked on June 4, 2026. We may earn a commission when you click through.

If you're seeking a hands-on role in a dynamic environment, this could be a suitable fit, especially for entry-level candidates.

✓ Opportunity for growth within the company ✓ Engaging work environment ✓ Hands-on experience in retail operations

General Assistant

Cashbuild

Updated 5 days ago

Apply now →

You'll be redirected to za.linkedin.com

Mbombela Full–Time

If you're seeking a hands-on role in a dynamic environment, this could be a suitable fit, especially for entry-level candidates.

About this role

The General Assistant role at Cashbuild is a hands-on position focused on customer service and merchandising.

About the Company

Cashbuild is a leading retailer in the building materials sector, catering to both DIY customers and professional builders.

Key Highlights

✓ Customer service-focused role
✓ Merchandising and stock management
✓ Opportunity for shift work including weekends
✓ Requires basic numerical skills
✓ Internal applications only

💡 Honest Take: This position is ideal for those looking to kickstart a career in retail, but it does require a good level of physical stamina and customer interaction.

Pros

✓ Opportunity for growth within the company
✓ Engaging work environment
✓ Hands-on experience in retail operations
✓ Flexible work hours
✓ Focus on customer satisfaction

Cons

✗ Requires physical stamina for stocking and merchandising
✗ Shift work may not suit everyone
✗ Limited to internal applicants only
✗ Entry-level position may have lower pay
✗ Pressure to meet customer service demands

Best For: Great for recent school leavers or those with limited experience looking to enter the retail industry.

Watch Out: Be prepared for the demands of shift work and the need to handle multiple customer queries.

Apply for this position →

You'll be redirected to za.linkedin.com

What Customers Say

Employees generally appreciate the team environment and opportunities for advancement, though some mention the physical demands of the job.

Expert Review

Cashbuild's General Assistant position focuses on delivering top-notch customer service in-store. This role involves merchandising stock and ensuring accurate shelf pricing, which is critical for maintaining store standards. Those applying should be able to communicate effectively in both English and the local language.

With a minimum requirement of Grade 10 or Grade 12, this position welcomes both experienced workers and newcomers. It's a great entry point for anyone looking to build a career in retail, though the physical demands can be significant.

Potential candidates should note the shift requirements, which include weekends and public holidays, making it less suitable for those seeking a traditional workweek. Cashbuild values customer satisfaction, so being able to resolve queries efficiently is key.

Overall, this is a solid position for individuals looking to gain experience in a respected company. For more details, check the official listing on LinkedIn.