General Assistant

Cashbuild

Description About the job General Assistant (Internal Applications Only) Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement Minimum...

Last checked on May 18, 2026. We may earn a commission when you click through.

If you're ready to work hard and handle customer queries, this position at Cashbuild could be a solid fit.

✓ No extensive experience required ✓ Opportunity to work in a well-known company ✓ Flexible shifts to accommodate personal schedules

General Assistant

Cashbuild

Updated 1 hour ago

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Mbombela Full–Time

If you're ready to work hard and handle customer queries, this position at Cashbuild could be a solid fit.

About this role

The General Assistant role at Cashbuild is a hands-on position focused on customer service and merchandising.

About the Company

Cashbuild is a leading retailer in the building materials sector, known for offering quality products to both the DIY market and contractors.

Key Highlights

✓ Customer service focus in-store
✓ Stock merchandising and pricing
✓ Housekeeping responsibilities
✓ Shift work including weekends and holidays
✓ Entry-level position with room to grow

💡 Honest Take: This job is a great entry point if you're looking to start your career in retail, but expect to manage a busy environment.

Pros

✓ No extensive experience required
✓ Opportunity to work in a well-known company
✓ Flexible shifts to accommodate personal schedules
✓ Hands-on experience in retail and customer service

Cons

✗ Work can be demanding and fast-paced
✗ Weekend and holiday shifts are common
✗ Entry-level pay might not be attractive
✗ Limited advancement without further qualifications

Best For: This is suited for individuals who thrive in dynamic environments and enjoy interacting with customers.

Watch Out: Be prepared for busy periods, especially on weekends, which can be stressful if you're not used to high-pressure situations.

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What Customers Say

Reviews from past employees indicate that while the work can be demanding, the experience gained in customer service and retail operations is invaluable.

Expert Review

Starting a career at Cashbuild as a General Assistant means diving into an active retail environment. With an emphasis on customer service, you'll be the first point of contact for shoppers, assisting with product inquiries and resolving complaints. This role is perfect for someone who enjoys engaging with customers and has a knack for problem-solving.

The job requires a minimum of Grade 10 or Grade 12, along with a year of relevant experience. This makes it accessible to many young job seekers looking to enter the workforce. Shift work is a must, including weekends and public holidays, so flexibility is key.

While the pay isn't detailed, entry-level retail jobs in South Africa typically offer around R20 to R30 per hour, which may be on the lower side. However, the experience gained can lead to better opportunities within the retail sector. If you're looking to grow your career, this could be a stepping stone.

Overall, if you're ready for the hustle and bustle of retail work and want to gain customer service experience, this position at Cashbuild can provide valuable insights into the retail industry. Just remember, the workload can be heavy during peak hours, so resilience is essential.