Hotel Receptionist

CastleView Group

Our client is looking for friendly, professional, and customer-focused Hotel Receptionists to join their team.This role is key to creating a welcoming first impression and delivering exceptional guest experiences within a well-established global...

Last checked on May 18, 2026. We may earn a commission when you click through.

If you thrive on customer interaction and creating positive experiences, this could be a great fit.

✓ Friendly work environment. ✓ Opportunities for career growth. ✓ Employee discounts on stays.

Hotel Receptionist

CastleView Group

Updated 2 days ago

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Durham

If you thrive on customer interaction and creating positive experiences, this could be a great fit.

About this role

CastleView Group is a reputable hospitality company focused on delivering exceptional guest experiences.

About the Company

CastleView Group is a well-established global hotel brand focused on providing exceptional guest experiences.

Key Highlights

✓ Key position for guest interaction and first impressions.
✓ Employee discount scheme for hotel stays.
✓ Full-time hours available.

💡 Honest Take: This is a solid job for anyone who enjoys working with people in a hospitality setting, but the pay isn't specified.

Pros

✓ Friendly work environment.
✓ Opportunities for career growth.
✓ Employee discounts on stays.

Cons

✗ No salary details provided.
✗ May involve irregular hours.
✗ High customer service expectations.

Best For: Ideal for individuals with strong communication skills and a passion for hospitality.

Watch Out: Be prepared for the demands of busy periods, which can be stressful.

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What Customers Say

Workers appreciate the team atmosphere but mention the stress during peak hours.

Expert Review

The Hotel Receptionist position at CastleView Group is integral to shaping guests' first impressions. This job often involves working during peak times, meaning flexibility is essential. While the specifics on pay aren't disclosed, the perks like employee discounts on hotel stays are noteworthy.

The role requires a friendly demeanour and excellent communication skills, making it a good match for those who excel in customer service. You’ll be at the forefront of creating memorable experiences for guests, which can be rewarding but also demanding.

Candidates should consider that working hours may vary, and the pace can be hectic, especially during busy seasons. It’s not a role for those seeking a quiet work environment, but for the right person, it offers a vibrant team atmosphere.

For those looking to build a career in hospitality, this position could serve as a stepping stone to more advanced roles within the industry. Overall, if you enjoy engaging with people and thrive in lively settings, this could be an excellent opportunity.