Business Support Consultant

Standard Bank Group

Join Standard Bank Group to provide level two support and maintain service reliability across geographies, leveraging business and domain knowledge.

Last checked on May 31, 2026. We may earn a commission when you click through.

If you're looking to grow in a stable financial institution and enjoy technical support, this could be a fit, but be ready for the challenges.

✓ Steady work environment at a reputable bank ✓ Chance to enhance technical skills ✓ Potential for career growth within the bank

Business Support Consultant

Standard Bank Group

Updated 6 days ago

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Johannesburg

If you're looking to grow in a stable financial institution and enjoy technical support, this could be a fit, but be ready for the challenges.

About this role

To support in maintaining stability availability and reliability of services and application by facilitating various Service Management process and associated activities including level two support with business or domain knowledge to ensure continued and quality service across geographies.Diploma i

About the Company

Standard Bank Group is a leading financial services provider in Africa, known for its commitment to stable and reliable banking solutions.

Key Highlights

✓ Direct involvement in service management processes
✓ Opportunity to work in a reputable banking environment
✓ Focus on maintaining service availability and reliability
✓ Engage across different geographies
✓ Utilise business and domain knowledge for support

💡 Honest Take: This role is ideal for those with a knack for problem-solving in tech-driven environments, but it may not suit everyone due to the technical demands.

Pros

✓ Steady work environment at a reputable bank
✓ Chance to enhance technical skills
✓ Potential for career growth within the bank
✓ Diverse work across geographical locations

Cons

✗ Technical demands may be high
✗ Limited remote work options
✗ May require specific qualifications
✗ Potential for high-pressure situations

Best For: This job suits those who excel in problem-solving and thrive in structured environments.

Watch Out: Be prepared for intense support scenarios; it’s not just a desk job.

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What Customers Say

Feedback from employees highlights a stable work environment but notes the high technical demands.

Expert Review

The role of Business Support Consultant at Standard Bank Group focuses on ensuring service reliability and availability. Expect to tackle technical challenges while providing level two support. This position requires strong business acumen, as you'll need to understand various service management processes.

While working with a prominent financial institution can be rewarding, that the demands for technical expertise can be significant. The job may involve high-pressure situations where quick problem-solving is essential.

the lack of remote work options means you'll need to be on-site in Johannesburg, which could limit flexibility. If you have a solid background in tech support and enjoy a structured work environment, this role can provide a solid career path. For further details, check out the official posting on Talent.com.