Remote Customer Service Consultant

EMA Inc

Join EMA Inc as a Remote Customer Service Consultant, leveraging your expertise in customer service, billing, and meter management in a flexible work environment.

Last checked on June 30, 2026. We may earn a commission when you click through.

The role offers great flexibility and the chance to work with a reputable company, but it may not appeal to those without prior experience in utility services.

✓ Fully remote position ✓ Emphasis on customer service expertise ✓ Work with a reputable company

Remote Customer Service Consultant

EMA Inc

Updated 5 days ago

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Jersey City Remote

The role offers great flexibility and the chance to work with a reputable company, but it may not appeal to those without prior experience in utility services.

About this role

Join EMA Inc as a Remote Customer Service Consultant, leveraging your expertise in customer service, billing, and meter management in a flexible work environment.

About the Company

EMA Inc specializes in customer information services, focusing on utilities like water, wastewater, and energy.

Key Highlights

✓ Remote position allows for flexible work arrangements.
✓ Extensive experience in billing and meter management is valued.
✓ Opportunity to work with a leading company in customer information services.
✓ Ideal for those with a background in utility customer service.

💡 Honest Take: This role is ideal for seasoned customer service professionals looking for remote work but may not suit entry-level candidates.

Pros

✓ Fully remote position
✓ Emphasis on customer service expertise
✓ Work with a reputable company
✓ Flexible working hours

Cons

✗ Requires extensive industry experience
✗ May not suit entry-level job seekers
✗ Lack of salary information

Best For: Ideal for individuals with a strong background in customer service and familiarity with billing and meter management.

Watch Out: Candidates without relevant experience in customer service for utilities may find this role challenging.

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What Customers Say

Workers appreciate the flexibility of remote work but note the requirement for extensive experience as a challenge for newcomers.

Expert Review

This remote consultant position at EMA Inc emphasizes the need for experience in customer service within utility sectors. Those proficient in billing and meter management will find their skills in demand. The company values candidates who can connect with customers effectively, making this a rewarding opportunity for the right professionals.

Flexibility is a major perk, as the role is entirely remote, allowing for a better work-life balance. However, the lack of disclosed salary information may raise concerns for prospective candidates trying to gauge the role's financial viability.

this position specifically targets individuals with a solid background in the industry. It may not be suitable for entry-level applicants or those without specific experience in water, wastewater, or energy customer service environments. EMA Inc's official page for more details on the application process and requirements.