Operations Officer

SM Supermalls

In charge of a systematic and organized gates opening / closing in coordination with Events/Show Production and VIP and guest relations.Operations, specifically for events.Overall Guest Experience/Impression Management.Guest Entry System...

Last checked on May 15, 2026. We may earn a commission when you click through.

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If you're looking to step into a dynamic role in events management, this could be a good fit, but be ready for some late nights.

✓ Direct involvement in exciting events. ✓ Opportunity to manage diverse teams. ✓ Enhances skills in guest relations and operations.

Operations Officer

SM Supermalls

Updated 1 hour ago
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You'll be redirected to ph.talent.com

Pasay 📅 2026-04-30

If you're looking to step into a dynamic role in events management, this could be a good fit, but be ready for some late nights.

About this role

SM Supermalls is a leading retail and commercial property developer in the Philippines, managing various malls and food service operations across the country.

About the Company

SM Supermalls is a leading retail and entertainment company in the Philippines, known for its expansive shopping centers and diverse food services.

Key Highlights

  • Manages guest entry and security setups during events.
  • Coordinates with event production teams for smooth operations.
  • Focuses on enhancing overall guest experience.
  • Oversees ticket booth management and personnel deployment.

💡 Honest Take: This position is ideal for those who thrive in high-pressure environments but may not suit individuals seeking a predictable work schedule.

Pros

  • Direct involvement in exciting events.
  • Opportunity to manage diverse teams.
  • Enhances skills in guest relations and operations.

Cons

  • Long hours, especially during events.
  • High-pressure environment may not suit everyone.
  • Limited salary transparency.

Best For: Ideal for individuals with a background in hospitality or event management looking to advance their careers.

Watch Out: Be prepared for irregular hours and the need to handle challenging guest situations.

Apply for this position

You'll be redirected to ph.talent.com

What Customers Say

Workers appreciate the vibrant work environment but note the long hours can be tough.

Expert Review

In the world of event management, the Operations Officer role at SM Supermalls stands out for its focus on guest experience. This position involves managing the entry systems and ensuring security protocols are adhered to during events. If you enjoy the thrill of large gatherings, this role allows you to be at the center of it all.

A key aspect of this job is the coordination with event production teams. The need for seamless collaboration means you must be adaptable and ready to tackle any last-minute changes. Your ability to maintain a calm demeanor under pressure will be critical.

While the role presents an opportunity to enhance your skills in guest relations and operations, it's worth noting that the hours can be demanding. Expect to work nights and weekends, especially during busy events. This is not a 9-to-5 gig, so consider your work-life balance before applying.

According to the job listing on Talent.com, specifics on salary weren't provided, which might raise concerns for potential applicants. It’s advisable to inquire about compensation during the interview process to ensure it meets your expectations. Overall, this role is perfect if you're ready for a challenge in a vibrant environment.

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