Customer Support Representative

Textellent, Inc.

Join Textellent, Inc. as a Customer Support Representative, assisting with SMS marketing and campaign management.

Last checked on August 9, 2026. We may earn a commission when you click through.

The position offers a unique opportunity in the growing SMS marketing sector, but the lack of remote work may deter some candidates. prefer in-person support roles.

✓ Opportunity to work with an innovative platform ✓ Engagement in a growing marketing sector ✓ Hands-on experience with customer service

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Customer Support Representative

Textellent, Inc.

Updated 14 days ago

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You'll be redirected to ph.talent.com

Philippines

The position offers a unique opportunity in the growing SMS marketing sector, but the lack of remote work may deter some candidates. prefer in-person support roles.

About this role

Join Textellent, Inc. as a Customer Support Representative, assisting with SMS marketing and campaign management.

About the Company

Textellent, Inc. specializes in SMS marketing and offers innovative solutions integrated with CRM systems.

Key Highlights

✓ Innovative SMS marketing platform
✓ Integration with CRM systems
✓ Self-service appointment scheduling
✓ Ensures TCPA compliance
✓ Focus on personalized marketing

💡 Honest Take: This role is ideal for those interested in tech and marketing, but may not appeal to individuals seeking remote work options.

Pros

✓ Opportunity to work with an innovative platform
✓ Engagement in a growing marketing sector
✓ Hands-on experience with customer service

Cons

✗ Not a remote work position
✗ May require specific marketing knowledge
✗ Limited salary information available

Best For: This role suits those looking to build a career in customer support within the tech industry.

Watch Out: Candidates should be prepared for in-person work and potential fast-paced environments.

Apply for this position →

You'll be redirected to ph.talent.com

What Customers Say

Workers appreciate the innovative aspects of the platform but note challenges with the in-person work requirement.

Expert Review

Textellent, Inc. provides a platform for SMS marketing and customer engagement. As a Customer Support Representative, you will play a crucial role in facilitating campaigns tailored to client needs.

The integration with CRM systems enhances the marketing experience, allowing for personalized outreach.

The platform's self-service features, such as appointment scheduling and drip campaigns, make it user-friendly and efficient. However, the job's in-person nature might not be suitable for those preferring remote options. without clear salary details, potential applicants should weigh their expectations.

Customer service in this role requires a blend of technical and interpersonal skills, catering to various client queries. While the position holds potential for growth, those without prior experience in SMS marketing may face a steep learning curve.

Overall, this position is a promising entry point for individuals eager to dive into the marketing tech space, though remote work seekers should consider other options.