Call Centre Agent Customer Service E-commerce Mr Price Money

Mr Price Group

Join Mr Price Money as a Call Centre Agent, assisting customers with online orders and account queries via phone, email, WhatsApp, or webchat.

Last checked on May 31, 2026. We may earn a commission when you click through.

If you're looking to build a career in customer service, this position at Mr Price Money offers a solid entry point.

✓ Diverse communication methods with customers ✓ Opportunity for skill development ✓ Aligns with a reputable retail brand

Call Centre Agent Customer Service E-commerce Mr Price Money

Mr Price Group

Updated 16 hours ago

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Durban

If you're looking to build a career in customer service, this position at Mr Price Money offers a solid entry point.

About this role

Mr Price Group is a leading South African retailer known for its affordable fashion and homeware products. The company prioritises customer satisfaction and strong service values.

About the Company

Mr Price Group is a leading South African retail company known for its affordable fashion and homeware products.

Key Highlights

✓ Supportive and friendly customer interactions
✓ Multiple communication channels: phone, email, WhatsApp, webchat
✓ Opportunity to work in a well-known retail brand
✓ Enhance your customer service skills
✓ Dynamic work environment in Durban

💡 Honest Take: This job is enjoy helping others and thrive in a fast-paced setting, but it may not suit everyone.

Pros

✓ Diverse communication methods with customers
✓ Opportunity for skill development
✓ Aligns with a reputable retail brand
✓ Stable work environment
✓ Non-remote position, fostering team interactions

Cons

✗ Non-remote work may limit flexibility
✗ Potentially high call volumes
✗ Customer service can be stressful
✗ No specified salary range
✗ Limited career advancement details

Best For: Ideal for friendly, communicative individuals who enjoy problem-solving in a retail setting.

Watch Out: Be prepared for high call volumes and the challenges that come with customer service roles.

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You'll be redirected to za.talent.com

What Customers Say

Workers appreciate the supportive team atmosphere but often mention the challenges of high call volumes.

Expert Review

Taking a job as a Call Centre Agent with Mr Price Money means stepping into a bustling environment. You're the go-to person when customers have questions about their online orders or accounts. This role requires active listening and quick problem-solving skills.

Expect to interact with customers through various channels like phone, email, and WhatsApp. While the flexibility in communication is a plus, it can also mean dealing with frustrated customers, which can be stressful.

The lack of specified salary might raise some eyebrows, as transparency is key for potential applicants. Mr Price's official job listing for any updates on pay and benefits.

If you're looking to build experience in customer service within a well-known South African brand, this position has its perks, but be ready to handle the pressures that come with the territory.