Call Centre Agent Customer Service E-commerce Mr Price Money

Mr Price Group

Be the go-to person for customers needing support with their online orders or accounts, connecting via phone, email, WhatsApp, or webchat.

Last checked on May 25, 2026. We may earn a commission when you click through.

If you're looking for a customer service role in e-commerce, this position offers solid experience but may involve high call volumes.

✓ Diverse communication channels with customers. ✓ Chance to build customer relationships. ✓ Opportunity for career advancement.

Call Centre Agent Customer Service E-commerce Mr Price Money

Mr Price Group

Updated 4 hours ago

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You'll be redirected to za.talent.com

Durban

If you're looking for a customer service role in e-commerce, this position offers solid experience but may involve high call volumes.

About this role

Mr Price Group is a leading South African retailer known for its affordable fashion and homeware products. The company prioritises customer satisfaction and strong service values.

About the Company

Mr Price Group is a leading South African retail company known for offering stylish and affordable clothing and homeware.

Key Highlights

✓ Engage with customers through multiple channels.
✓ Provide friendly and professional support.
✓ Work in a dynamic e-commerce environment.
✓ Opportunities for growth within the company.

💡 Honest Take: This job suits those who enjoy helping others and thrive in a fast-paced setting. Expect varied interactions daily.

Pros

✓ Diverse communication channels with customers.
✓ Chance to build customer relationships.
✓ Opportunity for career advancement.

Cons

✗ Potentially high-pressure environment.
✗ Shift work might affect work-life balance.
✗ Limited salary transparency.

Best For: Ideal for those seeking to start or grow a career in customer service, particularly in the e-commerce sector.

Watch Out: Be prepared for a busy environment, which may mean handling multiple customer queries simultaneously.

Apply for this position →

You'll be redirected to za.talent.com

What Customers Say

Employees appreciate the supportive work culture but note the high volume of customer interactions can be challenging.

Expert Review

Stepping into the customer service realm at Mr Price Money means engaging directly with clients through various platforms. This position focuses on resolving issues related to online orders, so strong communication skills are essential. Expect a fast-paced environment, as the role demands quick thinking and adaptability.

The company’s reputation for customer service is solid, but the high volume of inquiries can lead to stressful moments. Flexibility in your shift schedule is also a must, as customer needs can vary from day to day. The lack of transparency around salary can be a downside, making it crucial to negotiate your terms upfront.

Our editorial team recommends this position for those eager to build experience in customer service, especially in e-commerce. With Mr Price's growth in the online retail space, there are potential opportunities for advancement. For more details, check out the official listing here.

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