Vodafone Customer Service Agent - UK Account

VOIS Egypt

Job Description About VOISVOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and...

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Vodafone Customer Service Agent - UK Account

VOIS Egypt

Updated 4 hours ago
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Alexandria دوام كامل

About this role

Job Description About VOISVOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients.Job DescriptionAct as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company.Benefits Very Attractive PackageWe work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balance.Profit shareSocial, Medical insurance and life insuranceAnnual Salary Increase Job Requirements Fluent in English C1 is a MustGraduates, and drop out are welcome to applyEgyptian Nationality is a must.Having experience in Call Centre (English Account) is a plus.Soft and communication skills.Males & Females are welcome to apply

About the Company

VOIS provides innovative telecom solutions, focusing on exceptional customer service and seamless connectivity.

Key Highlights

  • ✓ Hybrid work model with 2 office days per week
  • ✓ Attractive salary package with annual increases
  • ✓ Comprehensive benefits including insurance
  • ✓ Profit-sharing opportunities
  • ✓ Equipment and internet allowance provided

💡 Honest Take: While the benefits and hybrid model are appealing, the role involves handling customer inquiries which can be challenging and may require resilience.

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