Purpose The Director: ICT provides strategic and operational leadership, governance, and oversight of the University’s ICT environment, ensuring the delivery of reliable, secure, and fit-for-purpose technology services. The role enables and supports the University’s teaching and learning, research, and administrative functions, while advancing institutional priorities, operational effectiveness, and practical digital innovation. The position requires the ability to balance strategic direction with hands-on operational leadership in a developing, evolving ICT environment, ensuring sustainable service delivery and continuous improvement. Minium requirements A postgraduate qualification (NQF Level 8) in ICT, Information Systems, or Management. 8-10 years’ experience in managing ICT within complex organisational environments. At least 5 years’ experience at a senior management level, with accountability for ICT functions or portfolios. The following professional certifications are required: ITIL COBIT PRINCE2 / PMP TOGAF Proven experience in leading ICT operations, including service delivery, infrastructure management, and the delivery of reliable, business-aligned ICT services. Demonstrated experience in cybersecurity and ICT risk management, including: Identification, assessment, and mitigation of ICT-related risks, Implementation of appropriate security controls and governance measures. Oversight of data protection, regulatory compliance, and business continuity planning. Demonstrated experience in the development and implementation of ICT strategy and roadmaps, aligned to organisational objectives. Experience in vendor, contract, and service provider management, including procurement processes, service level management, and performance monitoring. Experience in establishing or enhancing ICT governance frameworks, policies, standards, and service management practices (e.g. ITIL-aligned environments). Experience in driving improvements in ICT environments, including stabilisation, service improvement, or operational transformation initiatives. Experience working within higher education, or similarly complex institutional environments, will be advantageous Experience in supporting digital enablement of teaching, learning, research, or business operations will be advantageous. Recommended Requirements A relevant master’s degree (NQF Level 9) in ICT, Computer Science, Information Systems, or Engineering ICT/Computer/Electrical, or equivalent qualification. Job functions Strategic Leadership Develop, implement, and maintain an ICT strategy and roadmap aligned to institutional priorities Drive digital enablement across teaching, learning, research, and operations Provide strategic advice to Executive Management on ICT risks, investments, and innovation Guide the adoption of secure, sustainable, and cost-effective technologies 2. ICT Service Delivery & Operations Ensure reliable, secure, and high-performing ICT service delivery Implement and manage ICT service management practices (incident, problem, change, and request management) Monitor service levels, performance metrics, and user experience Drive continuous service improvement and operational efficiency 3. Infrastructure & Systems Management Oversee enterprise systems, networks, cloud services, and end-user computing Ensure availability, scalability, performance, and resilience of ICT services Implement infrastructure lifecycle management and optimisation practices Maintain enterprise architecture standards to support integration and scalability 4. Governance, Cybersecurity & ICT Risk Management Establish and maintain ICT governance frameworks, policies, and standards Manage ICT risks, including cybersecurity, data protection, and business continuity Ensure compliance with relevant legislation and governance frameworks Implement and monitor security controls and risk mitigation measures 5. Research, Teaching and Learning Enablement Support digital enablement of research through data platforms and research systems Support teaching and learning technologies, including learning management systems Align ICT services with academic and research needs Promote the use of data and analytics for decision-making Financial & Resource Management Develop and manage the ICT budget (OPEX and CAPEX) Oversee ICT procurement and ensure compliance with SCM processes Manage vendors, contracts, and service level agreements (SLAs) Optimise the use of internal resources, managed services, and specialist skills People Management and Capability Development Lead and manage ICT teams to ensure effective service delivery Build internal capability through mentoring, coaching, and skills development Implement performance management and workforce planning practices Foster a culture of service excellence and continuous improvement Stakeholder Engagement & Institutional Alignment Engage with stakeholders to understand ICT needs and priorities Align ICT services with institutional objectives Ensure effective communication and collaboration across the University Support user adoption, innovation, and service improvement initiatives Enquiries can be made via email at spurecruit@spu.ac.za Assumption of duties: As mutually agreed to upon acceptance of the appointment. The University reserves the right not to make an appointment. This position may be subjected to assessments. Women and people with disabilities are encouraged to apply. Note: Sol Plaatje University (SPU) is dedicated to meeting its Employment Equity targets.

A significant opportunity for experienced ICT leaders to impact education through technology at a growing university.