Omnichannel Customer Service Officer

Kingston City Council

Kingston City Council is looking for a Customer Service Officer to join their Customer Channels team in Victoria. The ideal candidate will possess solid customer service experience and a professional demeanor. This role involves providing timely...

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Omnichannel Customer Service Officer

Kingston City Council

Updated 1 hour ago
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Victoria On-site 📅 2026-04-28

About this role

Kingston City Council is looking for a Customer Service Officer to join their Customer Channels team in Victoria. The ideal candidate will possess solid customer service experience and a professional demeanor. This role involves providing timely service across various channels, including in-person a

About the Company

Kingston City Council serves the local community in Victoria, focusing on customer engagement across various channels.

Key Highlights

  • Work directly with the public in a government setting
  • Engage with customers in-person and online
  • Ideal for those with strong customer service skills
  • Contribute to community satisfaction and support
  • Located onsite in Victoria

💡 Honest Take: This job is a solid fit for anyone with good customer service experience. Just know you'll be dealing with a mix of queries, which can get hectic.

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