Customer Service Receptionist

The Y Australia

Join The Y Australia as a Customer Service Receptionist, supporting communication and customer service within a friendly team focused on community building.

Last checked on August 24, 2026. We may earn a commission when you click through.

This position is ideal for individuals who thrive in customer-facing roles and appreciate teamwork. However, those seeking a structured environment with predictable hours may find the dynamic nature of this role challenging.

✓ Supportive team environment ✓ Opportunity to engage with the community ✓ Develops customer service skills

Customer Service Receptionist

The Y Australia

Updated 2 days ago

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Canberra

About this role

Join The Y Australia as a Customer Service Receptionist, supporting communication and customer service within a friendly team focused on community building.

About the Company

The Y Australia is dedicated to fostering community well-being through various programs and services, creating a supportive environment for families.

Key Highlights

✓ Engage with families to provide excellent customer service.
✓ Work within a supportive and friendly team.
✓ Utilise strong computer and data entry skills.

💡 Honest Take: While the role promotes a positive work culture, be prepared for potentially high workloads during busy periods. The support from your team can be in managing these times.

Pros

✓ Supportive team environment
✓ Opportunity to engage with the community
✓ Develops customer service skills

Cons

✗ Potential for high workload at peak times
✗ Salary not disclosed
✗ May require flexibility in hours

Best For: This position is well-suited for those who enjoy working in dynamic environments and have a passion for community engagement.

Watch Out: Expect variable workloads, especially during busy periods, which may lead to stress if not managed well.

Apply for this position →

You'll be redirected to au.talent.com

What Customers Say

Employees appreciate the supportive team atmosphere but express concerns about workload during busy periods.

Expert Review

This role offers a chance to work closely with families, providing essential customer service while being part of a committed team. The Y Australia prioritises community values, n appealing workplace for those who enjoy a vibrant environment. However, applicants should prepare for the demands of the role, as peak times can result in a heavy workload.

The supportive team culture can help alleviate stress, but those used to a more predictable pace may find this challenging. The lack of disclosed salary details is another factor to consider; potential candidates might want to clarify compensation expectations during the application process. Overall, this position is ideal for those eager to make a difference in their community while developing their skills.