Senior TQA Executive

EPOS

Join EPOS as a Senior TQA Executive to enhance training effectiveness and service quality in customer service operations.

Last checked on August 16, 2026. We may earn a commission when you click through.

This position is ideal for experienced professionals passionate about quality assurance, but the pressure to deliver might be challenging for some. Consider your work style before applying.

✓ Opportunity to impact training and quality directly ✓ Collaborative environment with various teams ✓ Focus on professional development and growth

Senior TQA Executive

EPOS

Updated 9 days ago

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Kuala Lumpur

This position is ideal for experienced professionals passionate about quality assurance, but the pressure to deliver might be challenging for some. Consider your work style before applying.

About this role

Join EPOS as a Senior TQA Executive to enhance training effectiveness and service quality in customer service operations.

About the Company

EPOS is a leading company specializing in customer service solutions, focusing on quality assurance and training.

Key Highlights

✓ Drive training effectiveness across operations
✓ Collaborate with multiple teams for quality improvement
✓ Focus on enhancing overall service quality

💡 Honest Take: While the role emphasizes collaboration, the actual workload may be with tight deadlines and high expectations. Be prepared for a fast-paced environment that may not suit everyone's work style.

Pros

✓ Opportunity to impact training and quality directly
✓ Collaborative environment with various teams
✓ Focus on professional development and growth

Cons

✗ High-pressure work environment
✗ Expectations may exceed initial job description
✗ Limited salary information available

Best For: Quality assurance experts seeking a challenging role in a dynamic company.

Watch Out: The pressure to meet quality metrics can lead to a stressful work environment.

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You'll be redirected to my.talent.com

Expert Review

This role at EPOS is tailored for seasoned professionals in training and quality assurance. With a focus on driving service quality, the position demands a proactive approach and strong collaboration skills. The company culture values innovation but may present challenges in balancing workload with quality expectations.

Expect a competitive landscape where your contributions will be crucial. The lack of disclosed salary details can be a red flag for some candidates. It's essential to inquire about compensation and benefits during the interview process.

while the role promises growth opportunities, the fast-paced environment may not suit everyone. It's wise to assess your adaptability to high-pressure situations before committing. For those passionate about quality assurance, this position offers a chance to shape training programs and enhance customer interactions.

However, make sure to weigh the demands against your personal work preferences, as the expectations can be significant. More details about this role can be found on their official page at Talent.com.