Senior Customer Support Agent

Ben

Our MissionWe’re not your average benefits platform – we’re the driving force that uplifts people’s lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our...

Last checked on May 3, 2026. We may earn a commission when you click through.

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Senior Customer Support Agent

Ben

Updated 5 days ago
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Anywhere Remote Full–Time 📅 11 days ago

About this role

Ben is an innovative benefits platform dedicated to enhancing the lives of individuals through improved access to benefits.

About the Company

Ben is a benefits platform that connects the entire benefits ecosystem to improve outcomes for employers and employees alike.

Key Highlights

  • ✓ Work remotely with flexible hours, primarily during UK core hours.
  • ✓ Handle customer queries via email, chat, and phone with a focus on satisfaction.
  • ✓ Utilise technical expertise to resolve complex issues in a fast-paced environment.
  • ✓ Implement automation to enhance customer support processes.

💡 Honest Take: This role demands strong technical skills and the ability to think on your feet. The workload can be intense, but the flexibility is a definite plus.

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