Virtual Customer Service Representative

FNJ Automation

Responsibilities: · Handle customer inquiries and complaints · Provide information about the products and services · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions · Develop and...

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Virtual Customer Service Representative

FNJ Automation

Updated 2 days ago
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Houston Remote 📅 2026-04-02

About this role

Responsibilities: · Handle customer inquiries and complaints · Provide information about the products and services · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions · Develop and maintain a knowledge base of the evolving products

About the Company

FNJ Automation specializes in automation solutions and values customer support as a key aspect of their service.

Key Highlights

  • ✓ Work from home flexibility
  • ✓ Engage with customers to resolve inquiries and complaints
  • ✓ Provide product and service information
  • ✓ Support technical issue resolution
  • ✓ Join a growing team in a dynamic environment

💡 Honest Take: This position offers remote work opportunities, but it may require dealing with challenging customer interactions that can be stressful.

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