Now Hiring: BPO Talent Pool (On-Site | Johannesburg, South Africa) Operations | Process Optimization | Leadership | Support Functions At Heya , we are not just building a BPO. We are building an operational engine that connects global businesses with high-performance talent in South Africa . Our direction is shaped by a clear and deliberate vision: To unlock and elevate world-class talent from emerging markets , positioning South Africa as a serious contender in global service delivery. This is about more than filling roles. It is about creating opportunity at scale, building disciplined operations, and delivering results that compete internationally . We believe that the right people, in the right environment, with the right systems, can redefine what offshore support looks like. This Opportunity This is a general application role designed to identify and engage top talent across the BPO space for current and upcoming on-site positions within our Johannesburg hub. We are building a team of individuals who understand that success in this environment requires ownership, consistency, and execution . Who We’re Looking For We are open to professionals with experience in: Customer Service (Voice & Non-Voice) Claims Processing & Healthcare BPO Data Capturing & Back-Office Support Quality Assurance & Compliance Workforce Management (WFM) Training & Development Team Leaders, Supervisors & Operations Managers Process Improvement & Business Optimization Client Services / Account Management Whether you are operational, analytical, or leadership-focused, we are looking to align with individuals who are serious about growth and impact . What Sets Heya Apart A fast-scaling, high-performance BPO environment Direct exposure to international clients and global standards A culture built on accountability, structure, and delivery Opportunities to grow into leadership, management, and specialized roles A business that is actively building, refining, and scaling operations in real time This is not a passive environment. It is one where performance matters and growth is earned . What We Expect Strong communication and follow-through Ownership of tasks, timelines, and outcomes Ability to perform in a structured, on-site environment A mindset focused on solutions. Adaptability across different clients, workflows, and demands How the Process Works Submit your application and resume. Our team will assess your profile and align your experience with current or upcoming roles within our Johannesburg office . If there is a fit, we will reach out directly. Location On-Site – Johannesburg, South Africa Apply Now If you are ready to be part of a company that is building with intent, scaling with discipline, and creating real opportunity , we look forward to reviewing your application.