Cantonese Speaking Support Agent

Cross Border Talents

The Customer Success Specialist will assist customers through phone and email, addressing inquiries and concerns related to the client's shopping platform.

Last checked on August 14, 2026. We may earn a commission when you click through.

This position offers an excellent opportunity for Cantonese speakers looking to enter customer service. However, it may not be ideal for those seeking remote work options.

✓ Opportunity to work in a customer-centric role ✓ Engage with a diverse customer base ✓ Gain experience in a growing company

Cantonese Speaking Support Agent

Cross Border Talents

Updated 13 days ago

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George Town

This position offers an excellent opportunity for Cantonese speakers looking to enter customer service. However, it may not be ideal for those seeking remote work options.

About this role

The Customer Success Specialist will assist customers through phone and email, addressing inquiries and concerns related to the client's shopping platform.

About the Company

Cross Border Talents focuses on connecting skilled professionals with global opportunities, enhancing customer support functions across various sectors.

Key Highlights

✓ Requires Cantonese language proficiency
✓ Handles both phone and email customer inquiries
✓ Primary contact for customer support
✓ Based in George Town, Malaysia

💡 Honest Take: This role suits individuals who are fluent in Cantonese and enjoy customer interaction.

Pros

✓ Opportunity to work in a customer-centric role
✓ Engage with a diverse customer base
✓ Gain experience in a growing company

Cons

✗ Position is not remote
✗ Cantonese proficiency is a strict requirement
✗ Location may limit applicants from other regions

Best For: Ideal for those seeking a career in customer support with a focus on Cantonese-speaking clients.

Watch Out: Consider the fixed location requirement if you're not in George Town.

Apply for this position →

You'll be redirected to my.talent.com

What Customers Say

Feedback from employees highlights a supportive work environment and opportunities for professional growth.

Expert Review

This role is ideal for Cantonese speakers who thrive in dynamic customer service environments. The position requires strong communication skills to effectively manage customer inquiries via phone and email. Given the focus on Cantonese, candidates must be fluent to ensure customer satisfaction.

While the position offers a solid entry point into customer service, the lack of remote work options may be a drawback for some applicants. being based in George Town could limit the pool of potential candidates. Those interested should note that this role is best suited for individuals who are comfortable with in-person interactions.

The company's commitment to customer service excellence is clear, making this an appealing opportunity for those looking to make a positive impact in the shopping experience. Interested candidates can find more details on the official site.