Customer Care Team Member

123.ie

Join the Customer Care Team at Intact Insurance in Dundrum, with options for hybrid work after training.

Last checked on August 25, 2026. We may earn a commission when you click through.

This position is ideal for those seeking a stable career in customer service within the insurance industry. However, the absence of salary details may be a drawback for many potential candidates.

✓ Hybrid work flexibility after training ✓ Reputable company in the insurance field ✓ Full-time employment opportunity

Customer Care Team Member

123.ie

Updated 1 day ago

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Dublin Hybrid Full Time

This position is ideal for those seeking a stable career in customer service within the insurance industry. However, the absence of salary details may be a drawback for many potential candidates.

About this role

Join the Customer Care Team at Intact Insurance in Dundrum, with options for hybrid work after training.

About the Company

123.ie is a prominent insurance provider in Ireland, focusing on delivering excellent customer service.

Key Highlights

✓ Full-time position with hybrid work options
✓ Based in Dundrum, Dublin
✓ Part of a reputable company in the insurance sector

💡 Honest Take: While the opportunity for hybrid work post-training is appealing, the lack of disclosed salary might deter some applicants. competition for these roles can be stiff, so be prepared for a thorough selection process.

Pros

✓ Hybrid work flexibility after training
✓ Reputable company in the insurance field
✓ Full-time employment opportunity

Cons

✗ Salary details not disclosed
✗ Potentially competitive application process
✗ Office-based location may not suit everyone

Best For: Job seekers in Dublin who prefer a mix of office and remote work and have a passion for customer care.

Watch Out: The lack of salary transparency may raise concerns for applicants about compensation expectations.

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Expert Review

This role at Intact Insurance offers a chance to work in a dynamic customer service environment. Being based in Dundrum, Dublin, it provides a convenient location for local job seekers. However, the salary not disclosed raises questions for potential applicants, as many prefer clarity on pay before applying.

We noted that the hybrid work model after the training period is a significant benefit, catering to those who value flexibility. Yet, candidates should be prepared for potentially stiff competition, as customer service positions often attract a high volume of applicants.

Customer service roles in the insurance sector can be demanding, with a focus on resolving client issues effectively. It's crucial for candidates to demonstrate strong communication skills and a customer-centric approach during the interview process, as these qualities are highly valued in this industry.