Evening Customer Support Specialist

Cpl Healthcare

Cpl Healthcare is looking for Customer Service Representatives in Galway to be the first point of contact for customers, ensuring their inquiries are addressed promptly.

Last checked on June 26, 2026. We may earn a commission when you click through.

The position offers a solid entry point into the healthcare industry, especially for those who thrive in face-to-face interactions. However, those looking for flexibility in work hours may find this role limiting.

✓ Engaging customer service role ✓ Stable Monday to Friday hours ✓ On-site team environment

Evening Customer Support Specialist

Cpl Healthcare

Updated 3 days ago

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Galway On-site

About this role

Cpl Healthcare is looking for Customer Service Representatives in Galway to be the first point of contact for customers, ensuring their inquiries are addressed promptly.

About the Company

Cpl Healthcare is a leading recruitment agency specialising in healthcare staffing solutions across Ireland.

Key Highlights

✓ First point of contact for customers
✓ Monday to Friday working hours
✓ On-site role in Galway
✓ Opportunity to work within the healthcare sector
✓ Supportive team environment

💡 Honest Take: This role is ideal for those passionate about customer service and healthcare but may not suit individuals seeking remote work options.

Pros

✓ Engaging customer service role
✓ Stable Monday to Friday hours
✓ On-site team environment
✓ Entry into the healthcare sector
✓ Supportive work culture

Cons

✗ On-site only, no remote option
✗ Limited flexibility in hours
✗ Potentially high-pressure customer interactions
✗ Entry-level role may not offer high pay
✗ Requires evening availability

Best For: It's suited for enthusiastic communicators who enjoy helping others and can handle customer inquiries professionally.

Watch Out: Be prepared for the demands of evening shifts, which might not suit everyone’s lifestyle.

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What Customers Say

Current and former employees highlight a supportive work environment but caution about the demands of evening shifts.

Expert Review

Stepping into the role of an Evening Customer Support Specialist at Cpl Healthcare could be a rewarding opportunity for the right candidate. In this position, you'll be engaging directly with customers, addressing their concerns, and helping maintain strong relationships with brand partners. The requirement to work onsite in Galway means that the role is not suitable for those seeking the flexibility of remote work.

While the Monday to Friday schedule offers stability, the evening hours may present challenges for those with family commitments or other daytime obligations. Candidates should be ready for the fast-paced environment typical in customer service, particularly within the healthcare sector, which can be both rewarding and demanding.

Working with Cpl Healthcare also opens doors to a supportive team culture, which is essential for personal and professional growth. However, as with many entry-level positions, the pay may not be highly competitive, making it less attractive for those looking for substantial financial rewards. According to Cpl Healthcare's listing, the focus is on customer engagement and service excellence, which could be an excellent fit for someone passionate about helping others.

Overall, if you're enthusiastic about customer service and can manage the demands of onsite evening work, this role could be the right fit. For those prioritising flexibility or higher pay, it may be wise to explore other options.