Call Center Representative

TEKsystems

TEKsystems seeks a Call Center Representative with a high school diploma and prior call center experience. Must pass assessments on grammar and chat simulation.

Last checked on August 23, 2026. We may earn a commission when you click through.

This position is a decent entry point for those looking to start a career in customer service, especially for individuals with prior call center experience. However, the assessment requirements may deter some candidates.

✓ Competitive hourly wage of $20/hr. ✓ No extensive qualifications beyond high school diploma. ✓ Opportunity to gain customer service experience.

Call Center Representative

TEKsystems

Updated 2 days ago

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Shepherdsville On-site Contract

About this role

TEKsystems seeks a Call Center Representative with a high school diploma and prior call center experience. Must pass assessments on grammar and chat simulation.

About the Company

TEKsystems is a leading provider of IT staffing solutions and workforce management services.

Key Highlights

✓ Entry-level position with a pay rate of $20/hr.
✓ Requires a high school diploma and call center experience.
✓ Assessments must be completed on a computer or laptop.

💡 Honest Take: While the pay rate seems attractive, be prepared for the assessment process, which can be challenging. Many applicants struggle with the grammar and chat simulation tests, potentially impacting their chances.

Pros

✓ Competitive hourly wage of $20/hr.
✓ No extensive qualifications beyond high school diploma.
✓ Opportunity to gain customer service experience.

Cons

✗ Assessment tests may be difficult for some applicants.
✗ Position is not remote, limiting flexibility.
✗ Entry-level may mean limited advancement opportunities.

Best For: Job seekers in Shepherdsville looking to start a career in a structured customer service environment.

Watch Out: The requirement to pass two assessments can be a significant hurdle for applicants with weaker grammar skills.

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Expert Review

TEKsystems offers this Call Center Representative role at a competitive hourly rate of $20/hr. However, the hiring process includes assessments that test grammar and chat skills, which some candidates may find challenging. We recommend preparing thoroughly for these tests as success is crucial for securing the position.

Customer service experience is a plus, but not mandatory, making this role accessible for entry-level applicants. That said, the position is in-person in Shepherdsville, potentially limiting opportunities for remote work, which is a growing preference among job seekers today.

TEKsystems is known for its solid reputation in IT staffing, which adds an advantage to this role for those looking to transition into tech-related customer service. Still, applicants should be aware that the assessment process can be a dealbreaker for those not confident in their communication skills. For more information, visit TEKsystems' official page here.