Senior Customer Service Ops Lead - Remote
Pearl
A direct-to-consumer wellness company is seeking a Senior Customer Service Operations Manager. This role involves managing and scaling customer support operations, implementing processes to enhance efficiency, and collaborating with teams to...
Last checked on May 13, 2026. We may earn a commission when you click through.
Senior Customer Service Ops Lead - Remote
Pearl
Updated 1 day agoYou'll be redirected to adzuna.co.za
About this role
Pearl is a direct-to-consumer wellness company focused on leveraging AI to enhance customer experiences.
About the Company
Pearl is a direct-to-consumer wellness company focused on enhancing customer experiences through innovative solutions.
Key Highlights
- ✓ Manage and scale customer support operations
- ✓ Implement processes to enhance efficiency
- ✓ Collaborate with teams to gather customer insights
- ✓ Strong experience in e-commerce support required
- ✓ Fully remote with a competitive salary of ZAR 400,000 - 500,000
💡 Honest Take: This gig is great for those with e-commerce support experience. But expect a fast-paced startup vibe — it’s not for everyone.
You'll be redirected to adzuna.co.za
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