Senior Customer Service Ops Lead - Remote
Pearl
A direct-to-consumer wellness company is seeking a Senior Customer Service Operations Manager. This role involves managing and scaling customer support operations, implementing processes to enhance efficiency, and collaborating with teams to...
Last checked on May 13, 2026. We may earn a commission when you click through.
Senior Customer Service Ops Lead - Remote
Pearl
Updated 18 hours agoYou'll be redirected to adzuna.co.za
About this role
Pearl is a direct-to-consumer wellness company focused on leveraging AI to enhance customer experiences.
About the Company
Pearl is a direct-to-consumer wellness company focused on enhancing customer experiences through AI-driven technology.
Key Highlights
- ✓ Salary between R400,000 - R500,000 a year
- ✓ Fully remote work with flexible hours
- ✓ Manage and scale customer support operations
- ✓ Collaborate with teams to enhance efficiency
- ✓ Ideal for candidates with e-commerce support experience
💡 Honest Take: This role suits those comfortable in fast-paced environments, but the startup vibe means expect changes and challenges regularly.
You'll be redirected to adzuna.co.za
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