Join Niftel as a Customer Service Representative - Lucknow! Job Title: Customer Service Representative Full Time (WORK FROM OFFICE) Location: Jopling Road, Hazratganj Salary: 13,000 to 15,500 (in-hand, with no deductions)+ night shift allowance Working Hours: 8 hours login + 1-hour break 6 working days/week, with 1 rotational week off Shift Timings: Male: Rotational shifts (Day, Evening, Night, Midnight) Female: Day rotational shifts About the Role: We are seeking dedicated and enthusiastic Customer Support Executives to join our Domestic Process team. The ideal candidate should possess strong communication skills, problem-solving abilities, and a customer-first attitude. Key Responsibilities: Handle inbound and outbound customer calls /chats efficiently. Resolve customer queries accurately and with empathy. Provide timely and relevant information while ensuring high customer satisfaction. Adhere to company processes, policies, and performance standards. Qualifications: Minimum 12th pass or graduate (any discipline). Prior experience in BPO or customer service (preferred but not mandatory). Contact or Drop your CV at : HR FAZIL - 8189070839