Customer Care Executive

Hibiscus Monkey

Seeking a Customer Care Executive with 1-3 years in a customer-facing role, fluent in English and Hindi. Experience with marketplace portals is a plus.

Last checked on July 1, 2026. We may earn a commission when you click through.

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This position offers a strong entry point into the customer service sector, particularly for candidates fluent in Hindi and English. However, those without experience in online marketplace platforms may find themselves at a disadvantage.

✓ Entry-level role with growth opportunities ✓ Experience in a dynamic e-commerce environment ✓ Fluency in Hindi is a valuable asset

Customer Care Executive

Hibiscus Monkey

Updated 16 days ago
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You'll be redirected to in.talent.com

Mumbai

This position offers a strong entry point into the customer service sector, particularly for candidates fluent in Hindi and English. However, those without experience in online marketplace platforms may find themselves at a disadvantage.

About this role

Seeking a Customer Care Executive with 1-3 years in a customer-facing role, fluent in English and Hindi. Experience with marketplace portals is a plus.

About the Company

Hibiscus Monkey is a growing company in the e-commerce space, focusing on direct-to-consumer sales.

Key Highlights

  • 1-3 years in customer-facing roles preferred
  • Fluency in English; Hindi is a strong advantage
  • Experience with Amazon Seller Central and Nykaa Seller Hub
  • Dynamic work environment
  • Opportunity for growth in a young company

💡 Honest Take: This role is ideal for those starting their career in customer service, especially if you have a passion for e-commerce.

Pros

  • Entry-level role with growth opportunities
  • Experience in a dynamic e-commerce environment
  • Fluency in Hindi is a valuable asset

Cons

  • Experience with marketplace portals is a must
  • Limited information on salary and benefits
  • Position not available remotely

Best For: Ideal for individuals eager to build a career in customer service within a vibrant company.

Watch Out: Candidates should be prepared for the demands of navigating various marketplace platforms.

Apply for this position

You'll be redirected to in.talent.com

What Customers Say

Employees appreciate the growth opportunities but note the need for better training on marketplace tools.

Expert Review

The Customer Care Executive role at Hibiscus Monkey is a great opportunity for freshers or those with up to three years of experience. The requirement for fluency in both English and Hindi caters to the company's diverse customer base, ppealing for bilingual candidates.

Navigating marketplace portals like Amazon Seller Central and Nykaa Seller Hub is emphasized, which could be a hurdle for applicants unfamiliar with these tools. This aspect suggests that training may be limited, and candidates should come prepared with some prior knowledge.

Overall, while the company is expanding rapidly and offers a dynamic work environment, potential applicants should be aware of the expectations regarding experience with e-commerce platforms. Those without this exposure might find the onboarding challenging.

For more information about the position, you can visit the official listing at Hibiscus Monkey's job page.

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