ICT Technician

Metro Computer Services

Join Metro Computer Services as an ICT Technician, providing essential support and resolving technical issues for client staff.

Last checked on May 25, 2026. We may earn a commission when you click through.

If you're ready to tackle technical issues head-on, this position offers a great opportunity to grow your skills in a supportive environment.

✓ Hands-on experience with diverse ICT tasks ✓ Opportunity to work on collaborative projects ✓ Stable full-time position

ICT Technician

Metro Computer Services

Updated 13 hours ago

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KuGompo City On-site Full–Time

If you're ready to tackle technical issues head-on, this position offers a great opportunity to grow your skills in a supportive environment.

About this role

The ICT Technician position offers a robust platform for experienced professionals to thrive in a supportive and dynamic environment.

About the Company

Metro Computer Services delivers reliable ICT solutions and support, ensuring smooth operations for businesses in the Eastern Cape.

Key Highlights

✓ First and second line ICT support
✓ Collaborative teamwork on ICT projects
✓ Timely tracking and escalation of issues
✓ User account provisioning
✓ Software installation and management

💡 Honest Take: This role is ideal for those with solid ICT skills looking to make an impact on user experiences, but can be challenging with high-pressure problem-solving.

Pros

✓ Hands-on experience with diverse ICT tasks
✓ Opportunity to work on collaborative projects
✓ Stable full-time position
✓ Immediate impact on user support
✓ Chance to grow in a technology-focused company

Cons

✗ Potentially high-pressure environment
✗ Onsite work limits flexibility
✗ May require overtime during peak periods
✗ Limited salary information available
✗ Entry-level position may not suit experienced techs

Best For: Perfect for individuals who thrive in problem-solving roles and enjoy helping others with technology.

Watch Out: Be prepared for a fast-paced setting where urgent issues can arise at any time, requiring prompt attention.

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What Customers Say

Feedback highlights a supportive work culture but notes the high pressure of resolving urgent technical issues.

Expert Review

Starting out as an ICT Technician at Metro Computer Services means diving into a hands-on role where you’ll provide crucial support for client staff. You’ll handle first and second line support, tackling issues through various channels, including a helpdesk ticket system.

Expect to collaborate closely with your colleagues on projects that can vary in duration and complexity. The job involves diagnosing technical problems and ensuring they are resolved efficiently. Tracking and escalating urgent issues will be part of your daily routine, ensuring that critical incidents are addressed without delay.

This position promises solid experience for those at the start of their ICT careers. You will gain insights into software installation and user account management while working in a supportive environment. Just be ready for the demands of an onsite position, as this role does not offer remote flexibility.

Overall, if you're looking to establish yourself in the ICT field, Metro Computer Services provides a platform to build your skills and make an impact right away. For more details, check out their listing here.