Customer Service Advisor

Tuath Housing Association

Join Tuath Housing as a Customer Service Advisor, focusing on delivering quality homes and exceptional customer experiences.

Last checked on June 25, 2026. We may earn a commission when you click through.

Tuath Housing offers an engaging role for individuals keen to enhance customer experiences in the housing sector. However, the position might not suit those seeking remote work opportunities.

✓ Mission-driven organisation ✓ Focus on community improvement ✓ Supportive work environment

Customer Service Advisor

Tuath Housing Association

Updated 27 days ago

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Tuath Housing offers an engaging role for individuals keen to enhance customer experiences in the housing sector. However, the position might not suit those seeking remote work opportunities.

About this role

Join Tuath Housing as a Customer Service Advisor, focusing on delivering quality homes and exceptional customer experiences.

About the Company

Tuath Housing Association has been dedicated to providing safe, secure, and affordable housing since 2006.

Key Highlights

✓ Opportunity to impact community housing positively
✓ Strong focus on customer experience
✓ Work with key stakeholders in the housing sector
✓ Be part of a mission-driven organisation

💡 Honest Take: This role is ideal for those passionate about customer service and community impact in housing.

Pros

✓ Mission-driven organisation
✓ Focus on community improvement
✓ Supportive work environment

Cons

✗ Not a remote position
✗ Potentially high workload
✗ Limited salary transparency

Best For: This position is for customer service professionals eager to make a difference in people's lives through housing.

Watch Out: Be prepared for a potentially demanding work environment as the organisation scales its operations.

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What Customers Say

Feedback from employees highlights a supportive work environment but notes a demanding workload.

Expert Review

This role with Tuath Housing allows you to be at the forefront of customer service in the housing sector. The organisation prioritises delivering quality homes, ensuring that staff contribute to a meaningful mission. Expect to engage closely with clients and stakeholders alike.

In terms of work environment, Tuath Housing is known for its supportive culture; however, this role is not remote, which may limit flexibility for some candidates. Potential applicants should consider if they are comfortable with a more traditional office setting.

Salary information isn't disclosed, for those prioritising transparency in compensation. Nevertheless, the opportunity to work for a socially responsible organisation that values community support is a significant draw for many.

Overall, if you are enthusiastic about customer service and community impact, this position offers a rewarding chance to make a tangible difference. Just be ready for the challenges that come with a non-remote role in a growing organisation.