Manager, Change and Adoption, Generative AI Operations

Hugo

This role focuses on establishing and managing a centralized change portfolio for generative AI initiatives affecting workforce and operations.

Last checked on June 25, 2026. We may earn a commission when you click through.

If you have a passion for AI and change management, this role could be a great fit, but it's not for those who prefer static environments.

✓ Opportunity to lead AI-driven initiatives. ✓ Impactful role in change management. ✓ Collaborative work environment.

Manager, Change and Adoption, Generative AI Operations

Hugo

Updated 10 days ago

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Lagos

If you have a passion for AI and change management, this role could be a great fit, but it's not for those who prefer static environments.

About this role

This role focuses on establishing and managing a centralized change portfolio for generative AI initiatives affecting workforce and operations.

About the Company

Hugo is a forward-thinking company dedicated to leveraging generative AI to drive operational efficiency and innovation.

Key Highlights

✓ Manage a structured register of change initiatives.
✓ Define standardized intake processes for change proposals.
✓ Collaborate with management and teams across the division.

💡 Honest Take: This position is critical for ensuring effective change management in a rapidly evolving AI landscape.

Pros

✓ Opportunity to lead AI-driven initiatives.
✓ Impactful role in change management.
✓ Collaborative work environment.

Cons

✗ May involve challenging change resistance.
✗ Role may require significant overtime.
✗ Not remote, limiting flexibility.

Best For: Ideal for those who thrive in dynamic environments and enjoy driving strategic initiatives.

Watch Out: Be prepared for potential pushback from teams resistant to change.

Apply for this position →

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What Customers Say

Employees appreciate the innovative environment but note the challenges of managing change.

Expert Review

Leading the change portfolio at Hugo means complexities of generative AI adoption. With the role situated in Lagos, it offers impact both local and global operations. Clarity in communication and collaboration are essential, as the role aims to streamline processes across various teams.

The position demands a proactive approach to manage change resistance effectively, which can be a significant hurdle. Those comfortable with strategic planning and organizational dynamics will find this role rewarding. the emphasis on a centralised change portfolio suggests a well-structured environment, conducive to innovative thinking.

While the role presents exciting challenges, candidates should be ready for the potential pressure of tight deadlines and the need for extensive coordination with various stakeholders. Hugo's commitment to generative AI positions this role at the forefront of operational excellence, yet it requires resilience and adaptability from its holder.

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