Inbound Customer Service Advisor

Blue Arrow

What You'll Be Doing Handling inbound customer calls with professionalism, empathy and confidence Identifying customer needs and resolving queries accurately at the first point of contact Using multiple internal systems and knowledge bases...

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Inbound Customer Service Advisor

Blue Arrow

Updated 1 day ago
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Perth 📅 2026-04-24

About this role

What You'll Be Doing Handling inbound customer calls with professionalism, empathy and confidence Identifying customer needs and resolving queries accurately at the first point of contact Using multiple internal systems and knowledge bases securely and efficiently Recording customer interaction

About the Company

Blue Arrow is a well-established recruitment agency specialising in connecting talent with employers across various sectors.

Key Highlights

  • Hybrid working arrangement with 2 days onsite per week
  • 12-month fixed-term contract providing job security
  • Standard working hours from Monday to Friday
  • Competitive pay rate of £14 per hour
  • Requires DBS clearance and 3 years' relevant experience

💡 Honest Take: While the role offers a decent pay rate and flexible working options, candidates should be prepared for the need for DBS clearance and may find the contract length limiting for long-term stability.

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