Resolution Management Officer

BDO Unibank

Primarily responsible in ensuring that resolutions provided by various Fulfillment Units are properly relayed and communicated to customers in a timely manner using any of the available channels...

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Resolution Management Officer

BDO Unibank

Updated 4 hours ago
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Cebu City 📅 2026-03-13

About this role

Primarily responsible in ensuring that resolutions provided by various Fulfillment Units are properly relayed and communicated to customers in a timely manner using any of the available channels (callout, email, and sms).Carry out escalated cases and report any operational or customer issues to the
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