NiCE CXone Engineer

TTEC

The NiCE CXone Engineer will develop, test, and deliver the NICE CXone software platform, requiring experience in Contact Center technologies.

Last checked on July 27, 2026. We may earn a commission when you click through.

The NiCE CXone Engineer position offers a great chance for those eager to dive into the tech side of customer service. However, it might not appeal to those seeking a purely remote or flexible work environment.

✓ Hands-on experience with cutting-edge technology. ✓ Opportunities for professional growth. ✓ Collaboration with a global team.

NiCE CXone Engineer

TTEC

Updated 28 days ago

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Manila

About this role

The NiCE CXone Engineer will develop, test, and deliver the NICE CXone software platform, requiring experience in Contact Center technologies.

About the Company

TTEC is a global customer experience company that leverages technology to enhance client interactions.

Key Highlights

✓ Focus on development and implementation of NICE CXone.
✓ Work with various Contact Center technologies.
✓ Opportunity for hands-on experience in software delivery.

💡 Honest Take: This role suits tech-savvy individuals passionate about customer interaction technologies.

Pros

✓ Hands-on experience with cutting-edge technology.
✓ Opportunities for professional growth.
✓ Collaboration with a global team.

Cons

✗ Position is not remote.
✗ Potentially high-pressure work environment.
✗ Limited salary information available.

Best For: Ideal for professionals with a background in software engineering and contact center operations.

Watch Out: Be prepared for a demanding workload that may not offer much flexibility.

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What Customers Say

Workers have praised the collaborative environment but noted the demanding nature of the job.

Expert Review

This position demands strong technical skills in various Contact Center technologies, making it thrive under pressure. If you're familiar with NICE CXone, IVR/ACD, and VoIP, this role could be a perfect fit. The chance to work in a global environment adds significant value to your professional profile.

At TTEC, the emphasis on customer experience translates into a dynamic work culture. However, candidates should be aware that the role is office-based in Manila, which may limit flexibility for those preferring remote work. the lack of publicly available salary information could be a drawback for potential applicants.

For those passionate about technology and customer interactions, this role presents a unique opportunity. It's a chance to engage with solutions and collaborate with a diverse team. However, those seeking a laid-back work environment may want to consider other options.

Our team recommends checking out more details on TTEC's official page for the latest updates on the role and company culture.