Hotel IT Support Analyst

Company Details Confidential

The Russell Court Hotel is hiring an IT Support Analyst to assist with guest services and ticketing, requiring proficiency in Sage, Bizimply, CBE, and Picasso.

Last checked on August 26, 2026. We may earn a commission when you click through.

This role is suitable for tech-savvy individuals passionate about hospitality, but the lack of salary information makes it hard to assess overall value. If you’re looking for clear compensation details, you may want to proceed with caution.

✓ Stable full-time employment ✓ Opportunity to work in a dynamic hotel environment ✓ Engagement with guests and technology

Hotel IT Support Analyst

Company Details Confidential

Updated 20 hours ago

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Dublin Full Time

About this role

The Russell Court Hotel is hiring an IT Support Analyst to assist with guest services and ticketing, requiring proficiency in Sage, Bizimply, CBE, and Picasso.

About the Company

The Russell Court Hotel is a well-known establishment in Dublin, focusing on providing exceptional guest experiences.

Key Highlights

✓ Full-time position with a 39-hour week
✓ Involves handling online platforms and guest inquiries
✓ Requires proficiency in key software tools

💡 Honest Take: While the role offers a stable position within a reputable hotel, the lack of salary transparency can be a red flag for potential applicants. Expect a demanding work environment typical of the hospitality sector.

Pros

✓ Stable full-time employment
✓ Opportunity to work in a dynamic hotel environment
✓ Engagement with guests and technology

Cons

✗ No disclosed salary information
✗ Potentially high-pressure environment
✗ May require working nights and weekends

Best For: Ideal for professionals in Dublin looking to combine IT skills with guest services in a hotel setting.

Watch Out: The absence of salary details could indicate that compensation may not meet industry standards.

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What Customers Say

Current employees have noted a challenging but rewarding work environment, highlighting the engagement with guests as a key positive.

Expert Review

the Hotel IT Support Analyst position at The Russell Court Hotel, the demanding nature of hospitality roles. The job requires working with technology while managing guest inquiries, which can be challenging during peak times. Our team found that while the role promises engagement with both guests and tech, the lack of salary transparency is a back.

Without clear compensation details, applicants might find themselves in a position with expectations that don't align with their financial needs. a role that values your technical skills while offering clarity on pay, you might want to explore other options in Dublin's hospitality sector.