Customer Support Co-Ordinator - German & Italian
Anne Jagger Recruitment
This remote role requires following customer service procedures to meet service level goals, with essential experience in technical customer service and familiarity with tools like Zendesk.
Last checked on July 10, 2026. We may earn a commission when you click through.
The remote setup is for those seeking work-life balance. However, candidates should be well-versed in technical support, which may limit the applicant pool.
Customer Support Co-Ordinator - German & Italian
Anne Jagger Recruitment
Updated 7 days agoYou'll be redirected to uk.talent.com
The remote setup is for those seeking work-life balance. However, candidates should be well-versed in technical support, which may limit the applicant pool.
About this role
This remote role requires following customer service procedures to meet service level goals, with essential experience in technical customer service and familiarity with tools like Zendesk.
About the Company
Anne Jagger Recruitment is a dedicated recruitment agency focused on connecting talented individuals with leading employers across various sectors.
Key Highlights
- ✓ Fully remote position for flexibility
- ✓ Requires proficiency in German and Italian
- ✓ Experience with Zendesk or similar systems
- ✓ Focus on meeting customer service level goals
- ✓ Ideal for those with technical customer service experience
💡 Honest Take: This role is ideal for multilingual candidates with a background in customer service, but may not suit those without technical expertise.
Pros
- ✓ Remote work opportunity
- ✓ Multilingual environment
- ✓ Focus on customer service excellence
- ✓ Opportunity to use technical skills
- ✓ Supportive recruitment agency
Cons
- ✗ Requires specific technical experience
- ✗ May not suit those lacking language skills
- ✗ No salary details provided
- ✗ Potentially high service level expectations
- ✗ Limited information on company culture
Best For: It's particularly suitable for those with a technical customer service background seeking flexible work arrangements.
Watch Out: Candidates should prepare for high service level expectations and ensure they have the necessary technical skills.
You'll be redirected to uk.talent.com
What Customers Say
Workers praise the remote flexibility but highlight the pressure of meeting service level expectations and the need for specific technical skills.
Expert Review
This remote role offers a promising opportunity for bilingual professionals, particularly those fluent in German and Italian. The emphasis on technical customer service means candidates should have hands-on experience with tools like Zendesk.
Salary details are not disclosed, making it difficult to assess the overall compensation package. The position's focus on meeting service level goals suggests a fast-paced environment, which may not be suitable for everyone.
For those with the right skills, this role could provide a rewarding challenge. However, the requirement for technical expertise may deter applicants who are more focused on general customer service without a tech background. Overall, this position serves a niche audience and demands specific qualifications that could limit interest.
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