Customer Renewals Advisor

IRIS Software Group

Join IRIS as a Customer Renewals Advisor, supporting education providers in Manchester or Slough with outstanding service during their renewal journey.

Last checked on August 23, 2026. We may earn a commission when you click through.

This position is thrive in customer service roles and want to contribute to the education sector. The lack of disclosed salary might deter some applicants, but the hybrid model offers a good work-life balance.

✓ Flexible hybrid working arrangement ✓ Engaging work in the education sector ✓ Opportunities for professional development

Customer Renewals Advisor

IRIS Software Group

Updated 2 days ago

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Manchester Hybrid

About this role

Join IRIS as a Customer Renewals Advisor, supporting education providers in Manchester or Slough with outstanding service during their renewal journey.

About the Company

IRIS Software Group provides market-leading software solutions to streamline operations for schools and education providers.

Key Highlights

✓ Hybrid working model in Manchester or Slough
✓ Support a diverse portfolio of education clients
✓ Focus on customer service excellence
✓ Opportunity to grow within a leading software company

💡 Honest Take: Expect a demanding role that requires strong communication skills, as you will be the main point of contact for clients during renewals. The hybrid model offers flexibility, but be prepared for a fast-paced environment with high expectations.

Pros

✓ Flexible hybrid working arrangement
✓ Engaging work in the education sector
✓ Opportunities for professional development

Cons

✗ Salary not disclosed
✗ High-pressure environment
✗ May require extensive client communication

Best For: Ideal for individuals with strong interpersonal skills and a passion for supporting education providers through software solutions.

Watch Out: The role demands high performance and may involve challenging interactions with clients during the renewal process.

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Expert Review

The Customer Renewals Advisor position at IRIS is a pivotal role for individuals keen on enhancing customer experiences in education. With a hybrid work model, employees can enjoy flexibility, yet this comes with the expectation of maintaining high service standards. Our editorial team noted that while the position offers growth potential, the lack of salary transparency might lead to uncertainty for prospective applicants.

Customer service skills are essential, as you will be directly managing relationships with educational institutions. Candidates should be prepared for a fast-paced environment where responsiveness is key. the role's demands could be overwhelming for those who prefer a less intense work setting.

At IRIS, you'll be part of a team committed to improving the operational efficiency of schools, making this role rewarding for those passionate about education. However, those seeking salary information should be aware that specifics are not publicly listed on their site. For more details, refer to the official IRIS page.