Security Officer

Ward

Join Ward as a Retail Security Officer in Gillingham, Kent, providing top-notch customer service and maintaining security at the facility.

Last checked on July 22, 2026. We may earn a commission when you click through.

This position is suitable for those with a strong security background and excellent communication skills. However, potential applicants should be prepared for the realities of retail security, which can include difficult customer situations.

✓ Attractive hourly wage ✓ Comprehensive employee benefits ✓ Support for professional development

Security Officer

Ward

Updated 1 day ago

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Hempstead On-site £13.98/hr Full-Time

About this role

Join Ward as a Retail Security Officer in Gillingham, Kent, providing top-notch customer service and maintaining security at the facility.

About the Company

Ward is a leading security provider, specialising in retail and commercial security solutions across the UK.

Key Highlights

✓ Full-time position with competitive pay at £13.98 per hour
✓ Financial support for SIA licensing and renewal
✓ Access to various employee benefits like gym discounts and vouchers
✓ Flexible shift types to accommodate personal schedules
✓ Employee referral scheme for additional earnings

💡 Honest Take: While the role promises a good salary and benefits, the reality can be challenging, especially in high-pressure environments. Customer interactions can vary widely, and not all shifts are flexible as advertised.

Pros

✓ Attractive hourly wage
✓ Comprehensive employee benefits
✓ Support for professional development
✓ Variety in daily tasks
✓ Potential for career advancement

Cons

✗ High-pressure environment
✗ Variable shift patterns may not suit everyone
✗ Customer service challenges
✗ Requires SIA licensing
✗ Limited remote work opportunities

Best For: Ideal for experienced security personnel who excel in communication and customer service in potentially challenging situations.

Watch Out: Be aware that the role can involve dealing with difficult customers, which may not be highlighted in the job listing.

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Expert Review

The position at Ward offers a competitive pay rate of £13.98 per hour, with a full-time commitment expected. Candidates must possess an SIA licence, which the company partially funds for successful applicants. The role includes various employee benefits, such as discounts and life assurance, providing additional value to employees.

However, the nature of retail security can be demanding. Those in this role often face challenging interactions with customers, which may not be fully conveyed in the job description. It's essential to maintain a professional demeanor at all times, which can be stressful.

Flexibility in shifts is promised, but the reality may differ based on operational needs. The company has a reputation for supporting its employees, but the day-to-day experience can be unpredictable. For those who thrive in s and enjoy customer interaction, this role could be fulfilling. More information can be found on Ward's official page here.

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