Hybrid IT Support Engineer II

PFH Technology Group

Provide first- and second-line ICT support in an ITIL-aligned environment, managing incidents from logging to resolution.

Last checked on August 15, 2026. We may earn a commission when you click through.

This position is ideal for those looking to build a career in IT support, particularly in a structured environment. However, without salary details, candidates may need to weigh their options carefully against other available roles.

✓ Structured ITIL environment ✓ Hybrid working model ✓ First and second-line support experience

Hybrid IT Support Engineer II

PFH Technology Group

Updated 10 days ago

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Dublin Hybrid

About this role

Provide first- and second-line ICT support in an ITIL-aligned environment, managing incidents from logging to resolution.

About the Company

PFH Technology Group is a leading provider of technology solutions in Ireland, focusing on delivering innovative IT services.

Key Highlights

✓ Opportunity for hybrid work arrangement
✓ Engage in first- and second-line support tasks
✓ Work in an ITIL-aligned environment
✓ Collaborate with a skilled IT team

💡 Honest Take: While the role offers a chance to work in a structured ITIL environment, the lack of salary transparency may make potential applicants hesitant. Be prepared for a competitive application process as the demand for IT support professionals remains high in Dublin.

Pros

✓ Structured ITIL environment
✓ Hybrid working model
✓ First and second-line support experience
✓ Opportunities for career advancement

Cons

✗ Salary not disclosed
✗ Potentially high competition for the role
✗ Dublin's cost of living may impact salary negotiations

Best For: Tech-savvy job seekers in Dublin looking to enhance their skills in ICT support within a reputable company.

Watch Out: The absence of salary information might indicate limited negotiation power for candidates.

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Expert Review

The role of Hybrid IT Support Engineer II at PFH Technology Group allows professionals to engage deeply with ICT support in a structured ITIL-aligned framework. This experience is essential for those looking to solidify their skills in first and second-line support roles.

Salary details are not disclosed, which could mean less transparency in compensation negotiations. This is something to consider when applying, especially in a city like Dublin where living costs are high.

Candidates should also be prepared for a potentially competitive selection process, as the demand for IT professionals in Dublin continues to rise. Networking within the industry may give applicants an edge in securing this position.

Overall, while the role offers significant opportunities for professional growth, applicants should weigh the lack of salary information against their financial needs and career goals. Check the official job posting for any updates or additional insights.