Group Office Support

Birmingham City Council

Birmingham City Council is seeking an administrator for secretarial services, communications management, and inquiry handling.

Last checked on June 29, 2026. We may earn a commission when you click through.

Offering a decent hourly wage, this position suits entry-level candidates passionate about public service. However, the lack of remote options may deter some applicants.

✓ Competitive pay at £14.10 per hour ✓ Stable employment with a reputable council ✓ Variety of tasks to keep work engaging

Group Office Support

Birmingham City Council

Updated 6 days ago

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Hockley

Offering a decent hourly wage, this position suits entry-level candidates passionate about public service. However, the lack of remote options may deter some applicants.

About this role

Birmingham City Council is seeking an administrator for secretarial services, communications management, and inquiry handling.

About the Company

Birmingham City Council provides essential public services to the residents of Birmingham, focusing on community development and support.

Key Highlights

✓ Full-time position with a competitive hourly wage of £14.10
✓ Diverse administrative responsibilities
✓ Opportunity to contribute to local governance

💡 Honest Take: This role is suitable for those looking to enter public sector administration but may be challenging for those seeking flexibility.

Pros

✓ Competitive pay at £14.10 per hour
✓ Stable employment with a reputable council
✓ Variety of tasks to keep work engaging

Cons

✗ No remote working options
✗ Limited salary growth potential in administrative roles
✗ May involve high-volume inquiries and communications

Best For: Those starting their careers or looking for a stable role within a local council will find this position appealing.

Watch Out: Candidates should be prepared for a fast-paced environment and the demands of public sector work.

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What Customers Say

Feedback from current employees highlights a supportive work environment but notes the demands of high-volume tasks.

Expert Review

This administrator role at Birmingham City Council offers a solid entry point into public sector employment. With £14.10 per hour, it is competitive compared to similar roles in the area. The position requires managing communications and inquiries, providing a varied workload that can be rewarding.

The lack of remote work options may limit appeal to some, particularly younger workers who often value flexibility. while the role provides stable employment, opportunities for salary progression in administrative positions tend to be limited. This aspect may dissuade more experienced candidates.

Prospective applicants should also note that the demands of managing high volumes of inquiries can lead to a challenging workload. Therefore, those not accustomed to a busy office environment may find it overwhelming. For more details, visit Birmingham City Council's job post.