Customer Care Representative

Tesco Retail

Join Tesco Ireland's Waterford Customer Engagement Centre as a Customer Care Representative, offering support to customers in a growing team.

Last checked on August 27, 2026. We may earn a commission when you click through.

This position could be a good fit for those seeking entry-level customer service roles in a reputable company. However, the slightly lower starting salary might not appeal to everyone.

✓ Established company with a good reputation. ✓ Chance to build a career in customer service. ✓ Friendly working environment.

Customer Care Representative

Tesco Retail

Updated 4 hours ago

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Waterford

This position could be a good fit for those seeking entry-level customer service roles in a reputable company. However, the slightly lower starting salary might not appeal to everyone.

About this role

Join Tesco Ireland's Waterford Customer Engagement Centre as a Customer Care Representative, offering support to customers in a growing team.

About the Company

Tesco Retail is a leading grocery and general merchandise retailer in Ireland, committed to providing excellent customer service.

Key Highlights

✓ Work in a supportive team environment.
✓ Opportunity to develop customer service skills.
✓ Join a well-known retail brand with growth potential.
✓ Initial salary at 95% of the established rate.

💡 Honest Take: While the role promises a supportive atmosphere, the initial salary being set at 95% of the established rate may deter some candidates. Plus, the workload can be demanding, especially during peak hours.

Pros

✓ Established company with a good reputation.
✓ Chance to build a career in customer service.
✓ Friendly working environment.

Cons

✗ Lower starting salary at 95% of the established rate.
✗ Potentially high workload during busy periods.
✗ Limited salary transparency.

Best For: Recent graduates or those transitioning to customer service roles looking for stability and experience.

Watch Out: The starting salary may not meet the expectations of all applicants, especially in a high-cost living area.

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What Customers Say

Employee feedback highlights a supportive team but notes that the workload can be challenging during peak times.

Expert Review

Our editorial team noted that the Customer Care Representative role at Tesco offers a unique entry point into the retail industry. The 95% initial salary might be a concern for some, particularly in regions with higher living costs like Waterford. On the plus side, Tesco is known for its investment in employee development, which can lead to long-term benefits.

Candidates should be prepared for a where customer interactions can be fast-paced. The role does not allow for remote work, which may limit flexibility for some applicants. Importantly, the potential for career advancement within Tesco can make this position appealing for those looking to grow.

The application process is but customer service experience will be beneficial. It's crucial to understand that while the company promotes a supportive atmosphere, the reality may include high expectations during busy periods. For more details, visit Tesco's official page at https://ie.talent.com/redirect?acquisition_sub_id=10101&bpid=d749951c098189f9ea80e1e4f9d34efd&channel_1=default&channel_2=default&context=api&eligible=yes.