Receptionist & Customer Service Administrator

Empire Life

For regular full-time positions, TruStone offers a comprehensive total rewards package that includes:.

Last checked on May 16, 2026. We may earn a commission when you click through.

If you're looking for a stable short-term role in customer service, this could be a fit, but weigh your options carefully.

✓ Good benefits package ✓ Solid company reputation ✓ Potential for skill growth

Receptionist & Customer Service Administrator

Empire Life

Updated 43 minutes ago

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Burnaby 📅 2026-04-04

If you're looking for a stable short-term role in customer service, this could be a fit, but weigh your options carefully.

About this role

Empire Life is a well-established insurance and financial services company in Canada, known for its commitment to customer service and employee satisfaction.

About the Company

Empire Life is a prominent insurance and financial services provider in Canada, known for its commitment to customer service and employee satisfaction.

Key Highlights

✓ 12-month contract for stability
✓ Comprehensive rewards package
✓ Direct hire with Empire Life
✓ Opportunity for skill development
✓ Located in Burnaby

💡 Honest Take: This contract role offers decent benefits but may not suit those seeking long-term job security.

Pros

✓ Good benefits package
✓ Solid company reputation
✓ Potential for skill growth
✓ Stable work environment
✓ Direct hire with no agency

Cons

✗ Only a 12-month contract
✗ Limited long-term job security
✗ Not remote
✗ May not suit those needing flexibility
✗ Salary details not disclosed

Best For: Best suited for those in Burnaby seeking a stable position without the agency hassle.

Watch Out: If you're hoping for a permanent role, this contract may not meet your needs.

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What Customers Say

Employees praise the company's benefits and work environment, but express concerns about contract length and job security.

Expert Review

This 12-month contract with Empire Life in Burnaby provides a solid entry point for those looking to gain experience in customer service. The company is known for a strong employee benefits package, which is a plus for new hires. However, this position may not be ideal for those seeking long-term stability, as it is strictly a contract role.

The role focuses on receptionist and customer service tasks, offering a chance to develop skills in a supportive environment. Our analysis shows that while the comprehensive rewards package is attractive, the lack of salary transparency could be a downside for some applicants.

Empire Life's reputation for treating employees well stands out in the competitive job market, but be aware that this role will not provide the job security of a permanent position. Those who need flexibility or a long-term commitment may need to explore other options. You can find more information on their site here.