Receptionist & Customer Service Administrator

Empire Life

For regular full-time positions, TruStone offers a comprehensive total rewards package that includes:.

Last checked on May 17, 2026. We may earn a commission when you click through.

If you're looking for a temporary role in customer service, this could be a solid pick, but don't expect long-term security.

✓ Short-term contract can fit various schedules ✓ Potential for benefits through the rewards package ✓ Experience in a reputable company

Receptionist & Customer Service Administrator

Empire Life

Updated 3 hours ago

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Burnaby 📅 2026-04-04

If you're looking for a temporary role in customer service, this could be a solid pick, but don't expect long-term security.

About this role

Empire Life is a well-established insurance and financial services company in Canada, known for its commitment to customer service and employee satisfaction.

About the Company

Empire Life is a well-established insurance and financial services company in Canada, committed to providing innovative solutions.

Key Highlights

✓ 12-month contract with potential for renewal
✓ Comprehensive total rewards package
✓ Focus on customer service and administrative support
✓ Opportunity to work in a dynamic environment
✓ Based in Burnaby, a vibrant community

💡 Honest Take: This contract offers a decent way to gain experience, but it may not be the best fit for those seeking long-term stability.

Pros

✓ Short-term contract can fit various schedules
✓ Potential for benefits through the rewards package
✓ Experience in a reputable company
✓ Located in a bustling area of Burnaby
✓ Opportunity to develop customer service skills

Cons

✗ Limited to a 12-month contract
✗ May not offer the same benefits as full-time roles
✗ Job security is uncertain after the contract ends
✗ Not remote; requires commuting
✗ Salary information not disclosed

Best For: Perfect for students, recent graduates, or anyone needing flexible work in a reputable company.

Watch Out: Be mindful that the contract length may not offer the job security some prefer.

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What Customers Say

Feedback from employees highlights a supportive work environment but raises concerns about contract stability.

Expert Review

The Receptionist & Customer Service Administrator contract with Empire Life offers a unique entry point into the insurance industry. With a 12-month commitment, it’s a great chance to gain hands-on experience in customer service. The company is known for its strong rewards package, which can include benefits not typically offered in short-term roles.

While the position is based in Burnaby, a lively area, it does require commuting. This might be a dealbreaker for those seeking remote work. Additionally, the lack of salary transparency is a concern; potential applicants should seek clarity on pay and benefits during the interview process.

For those looking to develop their customer service skills in a supportive environment, this contract can be beneficial. However, job security is a significant factor to consider, as there’s no guarantee for renewal after 12 months. According to Empire Life's page, the focus is on customer-centric service, which can enhance your resume significantly.

In summary, if you need a flexible role and are open to short-term commitments, this might be a fit. Just be prepared for the uncertainty that comes with contract work. Check out more details on the official site for the latest updates.