Client Onboarding & Support Specialist

Infotelligent

Infotelligent in Johannesburg is looking for a Client Onboarding & Support Specialist to assist new clients during their onboarding process and provide ongoing support.

Last checked on August 20, 2026. We may earn a commission when you click through.

This position is ideal for individuals with a passion for customer service and prior experience, but potential candidates should consider the absence of salary details as a red flag for compensation expectations.

✓ Opportunity to work closely with clients ✓ Experience in a dynamic environment ✓ Focus on customer service and support

Client Onboarding & Support Specialist

Infotelligent

Updated 7 days ago

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Johannesburg

About this role

Infotelligent in Johannesburg is looking for a Client Onboarding & Support Specialist to assist new clients during their onboarding process and provide ongoing support.

About the Company

Infotelligent is a customer service-focused company based in Johannesburg, dedicated to delivering exceptional client experiences.

Key Highlights

✓ First point of contact for new clients
✓ Ensures seamless onboarding process
✓ Provides ongoing client support
✓ Minimum 2 years experience in client support required
✓ Ideal for those passionate about customer service

💡 Honest Take: While the role presents an opportunity to work closely with clients, the lack of salary information may indicate limited compensation. Expect a fast-paced environment that demands adaptability and problem-solving skills.

Pros

✓ Opportunity to work closely with clients
✓ Experience in a dynamic environment
✓ Focus on customer service and support

Cons

✗ Salary not disclosed
✗ Potentially high-pressure environment
✗ Limited information on growth opportunities

Best For: Customer service professionals seeking a role that emphasizes client interaction and support in Johannesburg.

Watch Out: The absence of salary information could indicate that compensation may not be competitive.

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Expert Review

This position at Infotelligent focuses heavily on client interaction, those who thrive in customer service roles. The lack of disclosed salary raises questions about compensation, which is a critical factor for many job seekers. The role demands a proactive approach to onboarding and problem-solving, as you'll be the first point of contact for new clients.

Candidates should be prepared for a challenging environment, as the demands of client support can vary greatly. It's essential to gauge the company culture and management style, as these will significantly impact your daily experience. While the role is rewarding, the absence of clear growth paths or salary transparency might deter some applicants.

For those passionate about customer service and eager to engage with clients, this position can provide valuable experience. However, it's advisable to clarify expectations around salary and advancement opportunities during the interview process. According to Infotelligent's page, they focus on delivering exceptional client experiences, but potential hires should ensure this aligns with their career goals.

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