Customer Service Representative

Hire Overseas

Handle inbound calls from customers regarding vehicle service appointments and general inquiries, using Xtime to manage appointments effectively.

Last checked on June 23, 2026. We may earn a commission when you click through.

The position offers a chance to develop strong customer service skills, but it may not suit those seeking remote work opportunities. It's a solid fit for communicators who prefer a structured office setting.

✓ Engaging customer interactions ✓ Hands-on experience in a dealership ✓ Growth in customer service skills

Customer Service Representative

Hire Overseas

Updated 3 days ago

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Ibadan

About this role

Handle inbound calls from customers regarding vehicle service appointments and general inquiries, using Xtime to manage appointments effectively.

About the Company

Hire Overseas specializes in connecting businesses with skilled professionals for various roles.

Key Highlights

✓ Direct customer interaction via inbound calls
✓ Utilization of Xtime for appointment management
✓ Focus on customer service excellence
✓ Opportunity to work in a dynamic dealership environment

💡 Honest Take: This role is ideal for individuals who enjoy direct customer interaction and thrive in a service-oriented environment.

Pros

✓ Engaging customer interactions
✓ Hands-on experience in a dealership
✓ Growth in customer service skills

Cons

✗ In-office role with no remote option
✗ Potentially high call volume
✗ Limited salary information available

Best For: This role is tailored for communicators who thrive in busy environments and want to help customers directly.

Watch Out: Be prepared for a fast-paced environment and a high volume of calls, which can be demanding.

Apply for this position →

You'll be redirected to ng.talent.com

What Customers Say

Workers appreciate the opportunity for skill development but note the challenges of a high call volume.

Expert Review

The customer service representative role at Hire Overseas is a great opportunity for those passionate about helping others. The job involves answering inbound calls and managing service appointments through Xtime, ensuring a customer experience. Customer service excellence is key, making it ideal for those with strong communication skills.

While the position offers a chance to develop valuable skills, it is an in-office role, which may deter those seeking remote work options. The high call volume can also pose challenges, requiring resilience and quick problem-solving abilities. According to the official listing, the role is based in Ibadan, a bustling city, adding to the dynamic work environment.

In terms of career growth, this position can lay the foundation for future roles in the automotive or customer service industries. Candidates should assess their comfort with the demands of in-person customer service before applying, as the environment can be quite busy. Overall, this role is well-suited for those who enjoy a structured working environment and are eager to enhance their customer interaction skills.

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