Customer Success Specialist

ROHDE & SCHWARZ GmbH & Co. KG

The role involves assessing clients' asset status and identifying growth opportunities while proactively engaging with customers throughout their lifecycle.

Last checked on July 18, 2026. We may earn a commission when you click through.

This role suits individuals who excel in customer service and are keen on technology. However, those seeking remote work will be disappointed as this position is office-based.

✓ Engaging work with client interactions ✓ Opportunities for growth within a reputable company ✓ Focus on technology and innovation

Customer Success Specialist

ROHDE & SCHWARZ GmbH & Co. KG

Updated 4 days ago

Apply now →

You'll be redirected to au.talent.com

New South Wales

This role suits individuals who excel in customer service and are keen on technology. However, those seeking remote work will be disappointed as this position is office-based.

About this role

The role involves assessing clients' asset status and identifying growth opportunities while proactively engaging with customers throughout their lifecycle.

About the Company

ROHDE & SCHWARZ GmbH & Co. KG is a global leader in technology solutions, specialising in secure communications and electronic test equipment.

Key Highlights

✓ Analyse customer revenue trends for growth opportunities
✓ Identify product and service upgrade chances
✓ Engage proactively with customers
✓ Focus on asset status and future needs

💡 Honest Take: This position requires strong analytical skills and customer engagement, ideal for those passionate about technology and client relations.

Pros

✓ Engaging work with client interactions
✓ Opportunities for growth within a reputable company
✓ Focus on technology and innovation

Cons

✗ Office-based role with no remote option
✗ May require extensive client communication skills
✗ Specific experience level not mentioned

Best For: Ideal for those with a strong interest in customer success and technology-driven solutions.

Watch Out: Be prepared for a fast-paced environment and a focus on client engagement.

Apply for this position →

You'll be redirected to au.talent.com

What Customers Say

Workers appreciate the focus on technology and customer engagement but note the lack of remote working options.

Expert Review

In this role, candidates will engage deeply with clients, analysing their needs and identifying potential growth areas. Customer engagement is crucial, as the position involves regular communication with clients to ensure satisfaction and identify opportunities.

The company prioritises a strong understanding of technology, which is essential for analysing customer revenue trends and suggesting relevant upgrades. Employees should be ready to leverage insights from the existing customer base to enhance service offerings.

Given the emphasis on client relationships, strong interpersonal skills are a must. This role will not suit those looking for a purely analytical position without client interaction. According to the company's page (https://au.talent.com/redirect?acquisition_sub_id=10101&bpid=c7f19cce2ca2e9fdcef187fccffe701a&channel_1=default), it is an for those passionate about driving customer success in a leading technology environment.