Customer Service Advisor

Huntswood

Join Huntswood as a Customer Service Advisor, providing top-notch support via phone, live chat, social media, and email.

Last checked on June 2, 2026. We may earn a commission when you click through.

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If you're looking for a stable role in customer service, this could be a solid fit, especially for travel enthusiasts.

✓ Engaging work environment. ✓ No remote work, promoting teamwork. ✓ Great for those passionate about travel.

Customer Service Advisor

Huntswood

Updated 6 hours ago
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Durban

If you're looking for a stable role in customer service, this could be a solid fit, especially for travel enthusiasts.

About this role

Huntswood's Customer Service Advisor role is perfect for travel enthusiasts eager to assist customers directly, despite the non-remote nature of the job.

About the Company

Huntswood is a leading provider of customer service solutions, known for its commitment to delivering exceptional service.

Key Highlights

  • Handle inquiries across various channels.
  • Work in a team-focused environment.
  • Opportunity to engage with customers in the travel sector.

💡 Honest Take: This job suits those who enjoy helping others and are comfortable with multiple communication platforms. It’s not for the faint-hearted — the pace can be intense.

Pros

  • Engaging work environment.
  • No remote work, promoting teamwork.
  • Great for those passionate about travel.

Cons

  • High-pressure situations.
  • Limited salary information available.
  • In-person only, may not suit everyone.

Best For: Ideal for those who thrive in interactive roles and have a knack for problem-solving.

Watch Out: Prepare for a demanding workload and ensure you're ready for the hustle of a customer service job.

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What Customers Say

Employees appreciate the team spirit but note the role can be demanding and fast-paced.

Expert Review

The position at Huntswood requires agility in handling customer inquiries across multiple platforms. With travel being a primary focus, customer interactions can range from simple queries to complex issues.

In this role, you’ll be immersed in a vibrant environment. The team culture is strong, but expect a fast pace that may overwhelm some. If you can handle a bit of pressure, it could be rewarding.

Salary details aren’t disclosed, which could be a red flag for some. Transparency is key, especially in service-based roles where employee satisfaction often ties to compensation.

According to Huntswood's page, the role focuses on providing 'celebrity service', meaning high expectations are set for employee performance. If you enjoy a challenge and want to grow in customer service, this job might just be for you.

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