Customer Service Advisor

Huntswood

Join Huntswood as a Customer Service Advisor, delivering top-notch service through phone, chat, social media, and email.

Last checked on June 6, 2026. We may earn a commission when you click through.

If you enjoy customer interaction and travel, this job could be a solid fit, but the lack of remote options is a downside.

✓ Engaging work with travel-related queries. ✓ Supportive team atmosphere. ✓ Direct interaction with customers.

Customer Service Advisor

Huntswood

Updated 23 hours ago

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Durban

If you enjoy customer interaction and travel, this job could be a solid fit, but the lack of remote options is a downside.

About this role

Join Huntswood as a Customer Service Advisor, assisting customers through various channels like phone and social media with a focus on travel-related inquiries.

About the Company

Huntswood is a customer service provider known for its commitment to delivering exceptional service in the travel sector.

Key Highlights

✓ Handle inquiries via multiple channels.
✓ Work within a supportive team environment.
✓ No remote work; in-office role in Durban.
✓ Opportunity to engage with travel enthusiasts.

💡 Honest Take: This position is great for those who thrive in fast-paced environments but may not suit those looking for remote flexibility.

Pros

✓ Engaging work with travel-related queries.
✓ Supportive team atmosphere.
✓ Direct interaction with customers.

Cons

✗ No remote work available.
✗ Potentially high-pressure environment.
✗ Salary details not specified.

Best For: Ideal for those passionate about travel and customer service.

Watch Out: Be prepared for a fast-paced role that demands quick thinking and excellent communication skills.

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What Customers Say

Employees appreciate the supportive team atmosphere but note the role can be quite demanding.

Expert Review

The Customer Service Advisor position at Huntswood offers a chance to engage with travel enthusiasts daily. With inquiries coming through various channels, the role promises diversity but demands adaptability. The office setting in Durban may deter those preferring remote work, which is a notable downside.

While the lack of specified salary details raises a flag, the engaging nature of the work can provide job satisfaction. The position seems tailored for individuals who thrive under pressure and enjoy the travel sector. If you’re looking to break into customer service or have a passion for travel, this might be your calling.

According to Huntswood's official site, they prioritize delivering 'celebrity service' to their customers, which sets a high bar for employee performance. The emphasis on a supportive team environment can make the high-pressure aspects more manageable, but it’s essential to be ready for a demanding role.