Fraud Service Advisor

CCA Recruitment Group

What You'll Be Doing As a Fraud Service Advisor, you will: Be the first point of contact for customers reporting fraud or suspicious activity Investigate unusual transactions and take action to...

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Fraud Service Advisor

CCA Recruitment Group

Updated 10 minutes ago
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Glasgow 📅 2026-04-13

About this role

What You'll Be Doing As a Fraud Service Advisor, you will: Be the first point of contact for customers reporting fraud or suspicious activity Investigate unusual transactions and take action to prevent financial loss Support and guide customers through potentially stressful situations with emp

About the Company

CCA Recruitment Group is a specialist recruitment agency focused on connecting talent with opportunities in finance and customer service sectors.

Key Highlights

  • First point of contact for fraud and suspicious activity reports
  • Investigate unusual transactions to prevent financial loss
  • Provide support to customers in stressful situations
  • Opportunity to work in a dynamic team environment

💡 Honest Take: While the role offers valuable experience in fraud prevention, potential candidates should be prepared for the emotional challenges of dealing with distressed customers.

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