Retail Security Officer

Mitie

Mitie seeks a Retail Security Officer to ensure a safe shopping environment while delivering excellent customer service. SIA licence preferred but training may be offered.

Last checked on July 16, 2026. We may earn a commission when you click through.

The £13.23 per hour pay is competitive for retail security roles, making it for those entering the sector. However, the requirement for a full employment history may deter some applicants.

✓ Competitive hourly pay ✓ Training provided for SIA licence ✓ Flexible shift options

Retail Security Officer

Mitie

Updated 15 hours ago

Apply now →

You'll be redirected to glassdoor.co.uk

Newport £13.23/hr Full-Time

The £13.23 per hour pay is competitive for retail security roles, making it for those entering the sector. However, the requirement for a full employment history may deter some applicants.

About this role

Mitie seeks a Retail Security Officer to ensure a safe shopping environment while delivering excellent customer service. SIA licence preferred but training may be offered.

About the Company

Mitie is a leading facilities management company in the UK, providing services across various sectors.

Key Highlights

✓ Pay rate of £13.23 per hour
✓ Flexible shifts discussed at interview
✓ Comprehensive training programme provided
✓ Access to extensive employee benefits
✓ SIA re-licencing support available

💡 Honest Take: This role is ideal for those with a passion for security and customer service, but may not suit individuals lacking previous experience.

Pros

✓ Competitive hourly pay
✓ Training provided for SIA licence
✓ Flexible shift options
✓ Paid breaks
✓ Access to employee benefits

Cons

✗ Requires a full 5-year employment history
✗ Potentially high-pressure environment
✗ SIA licence preferred
✗ Limited advancement opportunities
✗ Work can be physically demanding

Best For: Ideal for individuals with customer service skills who can manage safety concerns in a retail environment.

Watch Out: Be prepared for a rigorous background check as incomplete employment history may jeopardise your application.

Apply for this position →

You'll be redirected to glassdoor.co.uk

What Customers Say

Workers generally appreciate the supportive training environment, though some mention the challenges of the role.

Expert Review

The Retail Security Officer role at Mitie offers a competitive pay rate of £13.23 per hour, which is appealing for entry-level positions in the security sector. Candidates should be aware of the five-year employment check required, which may limit some applicants. If you do not have a current SIA licence, rest assured that training can be provided, making this an attractive opportunity for those new to the field.

Working conditions can be physically demanding and entail a high level of responsibility in ensuring a safe shopping environment. While the role allows for flexible shifts, it is crucial to manage the pressure associated with security incidents. Mitie’s commitment to employee development through training and benefits enhances its appeal compared to other similar positions.

Overall, this position is for individuals looking to break into the security industry, especially those who value customer interaction and safety. For more details, visit Mitie's official job listing here.