Customer Service Advocate III

CareFirst BlueCross BlueShield

Resp & Qualifications PURPOSE: Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides...

Last checked on May 4, 2026. We may earn a commission when you click through.

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Customer Service Advocate III

CareFirst BlueCross BlueShield

Updated 5 days ago
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Anywhere Remote 43,920 – 80,520 Full-Time 📅 9 days ago

About this role

CareFirst BlueCross BlueShield is a leading healthcare provider in Maryland, offering a range of insurance products and services to members.

About the Company

CareFirst BlueCross BlueShield provides health insurance solutions in Maryland, focusing on Medicare services.

Key Highlights

  • Salary range of $43,920 - $80,520 per year.
  • Fully remote job with flexible work options.
  • Mentorship opportunities for lower-level advocates.
  • Involves educating members on health and financial programs.
  • Requires advanced knowledge of products and services.

💡 Honest Take: The pay is decent, but the role can be demanding with a high volume of inquiries. Be prepared for a fast-paced call center environment.

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