Parts Advisor

Stoneacre Motor Group.

As a Parts Advisor, you'll identify vehicle parts using our Electronic Parts Catalogue and ensure efficient distribution to technicians, delivering excellent customer service.

Last checked on June 29, 2026. We may earn a commission when you click through.

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This position offers a solid entry point for automotive enthusiasts looking to join a reputable company. However, it may not suit individuals without prior experience in parts advisory or automotive knowledge.

✓ Opportunities to learn about vehicle components ✓ Chance to work in a reputable automotive group ✓ Focus on customer service

Parts Advisor

Stoneacre Motor Group.

Updated 7 days ago
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London

This position offers a solid entry point for automotive enthusiasts looking to join a reputable company. However, it may not suit individuals without prior experience in parts advisory or automotive knowledge.

About this role

As a Parts Advisor, you'll identify vehicle parts using our Electronic Parts Catalogue and ensure efficient distribution to technicians, delivering excellent customer service.

About the Company

Stoneacre Motor Group is a prominent automotive retailer in the UK, offering a range of services across various brands.

Key Highlights

  • Utilise Electronic Parts Catalogue and DMS system
  • Ensure parts distribution to technicians
  • Deliver outstanding customer service

💡 Honest Take: This role is ideal for those passionate about customer service and the automotive industry, though it may require specific technical knowledge.

Pros

  • Opportunities to learn about vehicle components
  • Chance to work in a reputable automotive group
  • Focus on customer service

Cons

  • Requires specific technical knowledge
  • Potentially high-pressure environment
  • Limited salary transparency

Best For: This role is ideal for those with a keen interest in vehicles and prior experience in customer-facing roles.

Watch Out: Be prepared for a fast-paced environment that demands both product knowledge and customer interaction.

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What Customers Say

Employees appreciate the supportive work environment, though some mention the pressure during peak times.

Expert Review

In the role of Parts Advisor, employees are expected to manage the Electronic Parts Catalogue efficiently, ensuring that technicians receive the required components swiftly. This position is particularly suited for those who enjoy problem-solving and customer engagement.

Customer service is a key focus, meaning that strong interpersonal skills are essential. Stoneacre Motor Group provides a supportive environment, but the demands can be high, especially during busy periods.

While the role offers a pathway into the automotive industry, applicants should be ready to tackle technical queries from customers and technicians alike. Knowledge of vehicle parts and systems will be beneficial.

For those looking to build a career in automotive retail, this role provides a valuable stepping stone. However, potential applicants should consider their comfort level with the technical aspects involved, as this will be essential for success in the position.

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