Customer Service Specialist (Nightshift)
Teleperformance
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Last checked on May 17, 2026. We may earn a commission when you click through.
If you're looking for stable employment and don't mind working nights, this could be a solid choice.
Customer Service Specialist (Nightshift)
Teleperformance
Updated 10 hours agoYou'll be redirected to ie.talent.com
If you're looking for stable employment and don't mind working nights, this could be a solid choice.
About this role
Teleperformance is a global leader in customer experience management, providing support services for various industries.
About the Company
Teleperformance is a global leader in customer experience management, providing services across multiple sectors.
Key Highlights
- ✓ Permanent, full-time position (40 hours/week)
- ✓ Flexible night shift hours
- ✓ Onsite work environment
- ✓ Live chat customer service focus
- ✓ Immediate start available
💡 Honest Take: This role is suitable for night owls who thrive in a customer service setting, but be prepared for the demands of late shifts.
Pros
- ✓ Steady income with a full-time contract
- ✓ Opportunity to work in a dynamic team
- ✓ No agency fees — apply directly
- ✓ Gaining experience in a reputable company
Cons
- ✗ Night shifts can affect social life
- ✗ Onsite work means no remote options
- ✗ Potential for high-stress customer interactions
- ✗ Limited flexibility in shift hours
Best For: Ideal for individuals seeking full-time roles and who are flexible with late-night hours.
Watch Out: Be ready for a demanding environment — customer service can be tough, especially at night.
You'll be redirected to ie.talent.com
What Customers Say
Feedback from workers highlights a supportive team environment but notes the stress of night shifts can be taxing.
Expert Review
Working the night shift as a Customer Service Specialist at Teleperformance can be a great fit if you're a night owl. The 40-hour work week offers stability, but your social life may take a hit. Unlike day shifts, night shifts typically come with a €2/hour premium.
Onsite work means you’re interacting directly with your team and customers, which can be rewarding but also stressful. Expect to handle various customer inquiries through live chat, which requires quick thinking and patience. While Teleperformance has a good reputation for training, the intensity of night shifts may lead to burnout.
Teleperformance provides a permanent contract, allowing you to build your career in customer service. However, the role demands flexibility, and you will need to adapt to varying customer needs throughout your shifts. According to the company's page, they prioritize a supportive environment, though the late hours can be challenging for many.
If you're considering this role, be honest about your capacity for night work and the potential impact on your lifestyle. Think about whether you can handle the demands that come with late-night customer service.
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